6/10 Cukup Baik
Chris
Bepergian bersama teman
20 Feb 2026
Disukai: Fasilitas, kondisi & fasilitas properti
The room had a smell of damp, mould upon arrival - likely due to the bathroom being in the room with only glass walls separating bed from toilet.
The service also could have been better considering the standard a brand new hotel of this calibre should have. We waited over 20 mins for a simple glass of red wine and coca cola on the roof terrace bar, but when we were not served, we got up and left. I did complain to the manager, who swiftly rectified the issue ans brought us up our drinks to our room, but the overall 'mood' and desire to have them on the terrace bar at night was gone, so not as enjoyable.
We were fortunate enough to experience a meal in the Indian restaurant on site. Very delicious food and lovely entertainment.
The pool was a nice temperature and the stsff working on the poolside were very good at bringing towels and setting up the lounger for you. The poolside bar does not open until 11/11.30, so grab a coffee/drink from elsewhere if you want one by your lounger in the morning.
Note, the mall attached to the hotel was not open yet and most shops were vacant but there is a lovely and massive mall nearby (5 min uber).
Overall, quite disappointed considering the price we paid to stay here, i usually enjoy cinnamon hotels but unlikely I will stay at this one again.
Chris
Menginap 2 malam pada bulan Januari 2026
