"The hotel, is good overall. It is a place where you can relax, eat, get pampered and shop! The following two areas need attention to make it perfect.
1. The open event area just on the side of the reception got very loud on one of the nights That I was at the hotel. My room was on level 3 and i could not get any sleep due to the loud noise. I had to call the reception to get the noise down.
2. Checking in the afternoon of 17 July 2026 was slow probably because the guest who was in the line before me had a lot of questions, and the reception was serviced by a single staff member.
Overall, it is a very good hotel with all the 5-star facilities and a shopping mall just next door.
SJ, New Zealand"
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