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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property
Bay-side retreat offers a refreshing start to the day with a hearty breakfast buffet, plus a seasonal outdoor pool and staff who know how to help

Choose dates to view prices

SureStay Plus Hotel by Best Western Point Richmond, near San Francisco Bay, offers a satisfying breakfast buffet each morning. Guests can use the business center, connect to WiFi, cool off in the seasonal outdoor pool, or visit the vending machine for quick snacks.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is Rp1.588.860
Rp1.747.746 total
includes taxes & fees
27 May - 28 May
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About this property

SureStay Plus Hotel by Best Western Point Richmond

  • Hotel near San Francisco Bay
  • SureStay Plus Hotel by Best Western Point Richmond provides amenities, such as a free breakfast buffet and a business centre. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool
    • Free self-parking
    • Multilingual staff, 1 meeting room and a front desk safe
    • A 24-hour front desk, luggage storage and a vending machine
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 107 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 48-inch TVs with premium channels
    • Private gardens, fridges and microwaves

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  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 01 June to 30 September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Does SureStay Plus Hotel by Best Western Point Richmond have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western Point Richmond?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Point Richmond on 27 May 2026 start from Rp1.588.860, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Point Richmond pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western Point Richmond?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Point Richmond?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Point Richmond?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Point Richmond located?

Located in Point Richmond, this hotel is 1.2 mi (1.9 km) from San Francisco Bay and within 9 miles (15 km) of San Pablo Lytton Casino and Golden Gate Fields. Berkeley Marina and University of California, Berkeley are also within 9 miles (15 km).

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Reviews

Reviews

7.6

Good

7.4

Cleanliness

6.8

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 447 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 123 out of 1001 reviews

Reviews

Verified

8/10 Good

Dindi

Liked: Cleanliness, staff & service, amenities
Great customer service good breakfast clean room would stay again
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean bed comfortable and bathtub was clean and not all nasty like some hotel so that a big plus for me
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool unavailable, dirty bathroom, breakfast was good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpful staff.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Sonia

Clean room more friendly staff maintenance up to date
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not impressed. Very noisy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness
Room comfortable & decent breakfast however breakfast should be earlier for people that work
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cecily

Liked: Cleanliness, amenities, property conditions & facilities
This place is really not cw and a great value. Rooms are always perfectly clean in the beds are lovely nice for mattresses very convenient location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sina

Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned, comfortable and safe to stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is always friendly.we always come back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shawn-Anthony Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms nice staff and good breakfast options great prices
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tina

Liked: Amenities, property conditions & facilities
Staff helped with TV & Room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marquish

Liked: Cleanliness, staff & service, amenities
Clean room, staff was super helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and rooms were clean
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
This was a no frills room that’s rough around the edges & halfway remodeled. My room smelled of weed & was extremely loud. If you stay here choose a double queen or above to get away from the freeway entrance are as there is a constant flow of loud semi trucks coming from the port day and night. The room on the second floor I stayed in also had a humming/buzz like someone was cleaning the carpets or woodworking on the other side of the wall. Everything was fairly clean & the staff super friendly. Free breakfast is consistent & decent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vinicio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like the hotel we were very comfortable
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice area to stay staff was so nice
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Takuto

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Diarro

Parking was fine hotel was quiet
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Always good clean and quiet
Stayed 1 night in Oct 2025
Verified

8/10 Good

ZEEBIA

Liked: Property conditions & facilities
Good, comfortable. I accompanied my child and service dog and place is safe and comfortable.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Rooms were clean
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had good breakfast served daily staff was friendly good price !!
Stayed 4 nights in May 2025
Verified

6/10 Okay

Savannah

Disliked: Cleanliness
The room smelled wet almost as if someone showered right before we got there. It wasn’t as clean as I would like but for the price and complementary breakfast it was okay!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , comfortable stay. Stayed for 3 nights everything was great!
Stayed 3 nights in Apr 2025