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Reviews of M&M Motel

2 out of 5
M&M Motel
730 South Columbia Ave, Connell, WA

Reviews

8.0

Very good

Rating 10 - Excellent. 72 out of 178 reviews" "
Rating 8 - Good. 57 out of 178 reviews" "
Rating 6 - Okay. 28 out of 178 reviews" "
Rating 4 - Poor. 14 out of 178 reviews" "
Rating 2 - Terrible. 7 out of 178 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan, Metairie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was a very beneficial, last-minute stop on my road trip. Highly recommend to anyone who needs a quick stop to rest.
Stayed 1 night in May 2024
Response from Manager on 12 May 2024
Thank you

6/10 Okay

Lena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room had a bed against the wall shattered with a very loud facilities closet, operating some sort of constant loud machine, so the room layout really needed to be revised with that in mind. Additionally the toilet ran constantly and the door would not lock securely. A very rough night if constant noise and I head to push furniture against the door for security. So not the greatest room, but the cleanliness was good and hopefully other rooms are in better order.
Stayed 1 night in May 2024
Response from Manager on 12 May 2024
Thank you for your response I will check into that i want everyone to have a great night sleep

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Apr 2024
Response from Manager on 12 May 2024
Hope to see you soon

10/10 Excellent

isidro

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

TUNG

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
non smoking room but has strong smell by smoking
Stayed 1 night in Apr 2024

8/10 Good

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before & like the new updates since my first stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Taylor

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the nicest inexpensive hotel I have ever stayed at. The front clerk was super friendly and gave info on the amenities nearby. The room was super clean and spacious and cozy. I loved the sliding glass door entrance to the room. Great for getting my two dogs in and out. Loved my stay
Stayed 1 night in Nov 2023

8/10 Good

John

Small town no decent food options.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice older motel
Very spacious clean and comfortable.
Stayed 1 night in Oct 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Rooms are large.
Stayed 3 nights in Oct 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anita, Pasco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Cold AC
Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Liked: Property conditions & facilities
Fit the bill exactly
I was looking for somewhere to stay 1night with my dog, that did not cost an arm and a leg. It was perfect. When I pulled up to my room I saw there where people on either side of me and I was concerned that I would hear them. Nope. One of quietest hotel experiences I’ve had .
Stayed 1 night in Aug 2023

10/10 Excellent

Katherine, Teino

Liked: Cleanliness, amenities, property conditions & facilities
This is a motel, so don't fool yourself and expect a hotel, but as a motel it was excellent. The room was very clean and spacious. All amenities in a motel room itself were present and check-in and check-out were very quick and easy.
Stayed 1 night in Aug 2023

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were in was not very clean. When we walked into the room it had an overwhelming smell to it, so I turned the ac on and we left for a few hours. There was hair in the tub, the carpet was sticky and wet next to the bed (found that out after I made the mistake of taking my shoes off and ruining a pair of no longer white socks), the tub in our room was extremely slow to drain. It’s frustrating when you spend that much on a room and it’s not in good condition.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at M&M is always willing to accomidate your needs. Friendly staff and super affordable. M&M is my go to when I visit the area!
Stayed 5 nights in Jul 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious.
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Liked: Amenities, property conditions & facilities
I didnt like finding a ball of hair on the floor, and pieces of plastic on the floor. It was like it wasnt vacuumed or cleaned properly
Stayed 1 night in Jul 2023

10/10 Excellent

Bill

Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Middle of nowhere in a non-descript parking lot but I knew that so I'm not complaining.
Stayed 1 night in Jul 2023

8/10 Good

Perrie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. It was good for the price. This is the only motel in this little town so it was fine. Patricia at the front desk was very nice and helpful.
Stayed 5 nights in Jul 2023

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
I like i could drive up to the back of my room and take my things in. But there are pop bottles, and a beer can and a automobile parked in the 101 room parking spot so i had to walk around it to bring my stuff to my room.
Stayed 1 night in Jul 2023

10/10 Excellent

Rosa, Tacoma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy no frills motel. Bed comfortable, I had one issue and front desk lady took care of it right away. I would stay there again, thank you Patrice for taking care of things and making our stay pleasant.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mamatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Daniel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a nice local park to walk to. It was clean but is an old facility.
Stayed 1 night in Jun 2023

8/10 Good

helen, Prosperity

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 4 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Remus

Travelled with partner
Disliked: Property conditions & facilities
Dusty and dirty, old, just a country side motel
Stayed 1 night in May 2023

6/10 Okay

Frank

Liked: Staff & service
Disliked: Cleanliness
Pretty basic motel. Old mattress.
Stayed 1 night in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated rooms are very nice! Enjoyed my stay.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Zhi

Stayed 1 night in Mar 2023

6/10 Okay

ricky

Business traveller
Liked: Cleanliness, staff & service
Don’t judge a book by its outside cover
I would say the on-site manager is friendly and efficient in taking care of your needs. The outside of the hotel is somewhat off putting can use some cleaning, which I think gives you a low impression of it. The room was dated, but clean and looked like it had fairly new carpet and paint, it serves the purpose of a clean place to sleep. This is not a resort property by any means I would rated as a 2 1/2 and a seven overall on a customer rating. I found Connell to be hard to Plan to get a meal in as restaurants do not hold to posted hours and some will close early around 5:00 and for a breakfast they might not open until late morning
Stayed 4 nights in Mar 2023
Response from Manager on 25 Mar 2023
Thanks for stay with us ii agree with you review i want aa clean comfortable place i love you showed the plant i use all the veggies to make special dishes throughout the year when there is quite time in our small little town. Hope to see you again thanks for the travel advise can't wait for our cruise.

2/10 Terrible

Todd, MODESTO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you want good sleep…. Do not stay here. One bed squeaked loudly every time you move. Both beds were horribly uncomfortable. For the money, we should have pesos $20 more and stayed at the Quality Inn.
Stayed 1 night in Mar 2023
Response from Manager on 19 Mar 2023
So sorry to hear this we would have gladly switched your rooms for you. We want all our guest to enjoy their stay here. Most all of our rooms have been updated plush pillowtop beds we do still have a few firms for those who like that style of sleep.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent stay here! Staff were very friendly and helpful. Room was nice, bed comfy, and shower great. Will stay again if in the area!
Stayed 1 night in Mar 2023

10/10 Excellent

bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Manager on 2 Mar 2023
Glad you enjoyed your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Jacob

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Altha, Kennewick

Stayed 1 night in Sep 2022

2/10 Terrible

nick

Liked: Cleanliness, staff & service, property conditions & facilities
My problem was with Expedia. They listed the property as being in a town 50 miles away from its actual location. I had to ride in the dark through dangerous areas and I couldn't get ahold of anyone at Expedia to help rectify the problem. I went back to booking. Com and I suggest you do the same. Don't trust Expedia.
Stayed 1 night in Sep 2022

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was noisy! Air conditioning was so load, hard to sleep. Noisy guest at 10pm and again at 3am.
Stayed 1 night in Sep 2022

10/10 Excellent

Carlos

Stayed 1 night in Aug 2022
Response from Manager on 31 Aug 2022
come see us soon

8/10 Good

Andrew, MINNEAPOLIS

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, spacious room, sliding patio doors that allow you access directly to your car (in addition to the door to the inner corridor)--this is a very nice place to stay. As others noted, it's an older property, but it's well-maintained and doesn't have the smells that some older places have acquired. Very helpful staff as well. Pasco accommodations have gotten so much more expensive; this is a great alternative.
Stayed 1 night in Aug 2022
Response from Manager on 31 Aug 2022
glad you enjoy our little place off the highway

8/10 Good

Jose

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 1 night in Jul 2022
Response from Patrice on 8 Aug 2022
Thanks for staying with you

10/10 Excellent

Joe

Liked: Staff & service, amenities, property conditions & facilities
The staff was very accommodating and effortlessly fix the reservation discrepancy. The room was clean and the bed was very comfortable
Stayed 1 night in Jul 2022
Response from Patrice on 8 Aug 2022
hope to see you again soon