We absolutely loved Paloma at the front desk, evening. She gave us consistently perfect recommendations and tips. Our room had the BIGGEST closets of any hotel we've ever stayed in! And a great bed, great shower. We especially loved the shower door that actually sealed water from the bathroom floor. And the wonderfully nonslip floor. There were two basic amenity details that fell woefully short of the norm-- TP that disintegrated when used, and the worst in-room coffee ever. There are actually some decent instant coffees... this was overtly awful. And somehow the espresso coffee machine in the breakfast buffet was not good. We used the exact same machine at Eurostar Aurea Catedral Granada, where it was excellent, so perhaps it was the coffee quality and not the machine. We had a great stay despite all the rain!