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"Lovely hotel, fantastic food and drink and very spacious room with a fabulous view. All the staff were so lovely and helpful and always friendly. Will definitely return! "

"I stayed in a newly renovated Privilege Room, which had access to a private lounge and restaurant offering à la carte menus and breakfast options each day. This add-on was a nice touch and provided a quiet place to enjoy meals away from the busy buffet restaurant. I also liked the spa and the range of treatments. However, all the beaches surrounding the hotel (including the hotel beach at Playa Esmeralda) attract nudists. I found this to be very unpleasant."

"Amazing week stay at the Royal Level. Staff were amazing, food was excellent and the deluxe room was worth every penny. "

"We upgraded our stay, but it some of the upgrade figures never materialised, even after highlighting this to reception staff, which were rather ignorant. Housekeeping staff were very nice and friendly, big thank you to them. Bar and restaurant staff were hit and miss, some of them were very good, others were not really interested in their job. Overall we had a good time and considering to return. "

"Felt it lacked any atmosphere"

"Very clean property, great staff. My only issue was that some dishes at the buffet were labeled as Vegetarian when in fact, they contained meat."

"The kids loved it!"