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"It was not a good experience at all this visit as the radiator in my room had water leaking out from it informed reception they came to my room turned off the radiator and offered to change my room I was so tired I just said no as I was very tired and went to bed no further communication from the hotel"

"M6 Services Hotel Breakfast on Service Station on opposite carriageway. WiFi - dont know, wasnt told about it. Staff very friendly. Room was up to date and clean - no charging ports by beds. Digital check in process was a bit excessive. Charged Parking at £5 for 1 night."

"We had a very clean and comfortable room, all the Staff were very friendly and helpful, we did not use the WI-Fi, there did not appear to be any shops nearby but the City centre shops are not to far to walk to and the amenities in the hotel were readily available and we had a lovely weekend. Thank you."

"Excellent Hotel, reception staff were very friendly and helpful "

"Loved our stay here! Cosy cabin, was clean with only slight signs of wear. Lovely open remote space to sit out in the morning, onsite restaurant and bar was lovely with quirky decorations. 100% will be our go to when travelling from now on!"

"The pool / gym facilities are a real highlight of this hotel and the kids loved having a swim. Sadly I was disappointed with many other aspects. The hotel is well maintained but the cleanliness of the room we were in was questionable! The kettle was dusty and had stale water sat in the bottom. As it was I couldn’t make a drink as the cups and tea spoons were so dusty and dirty and had either never been used and just gathered dust or grime or had not been changed from a previous occupier. We were here for 2 nights but housekeeping changed towels but nothing else - no beds made, no bins emptied. This was despite leaving the card out asking for our room to be refreshed. There were also used cups / wine glasses left outside my room for 2 days that were not ours and had either been left by another resident or house keeping. Either way they should not have been there for that amount of time. Breakfast doesn’t begin till 8am at the weekends which we found to be a little late. Also the queues at the hot food were really long straight away, which probably means that many others thought it started too late as well. The staff were friendly, beds comfortable but rather small and a real lack of drawer storage and no space for toiletries in the bathroom. Overall an okay stay for a quick stop over stay but I wouldn’t rush back. "

"The rooms are always clean, we stay here every time we visit family, the staff have always gone above and beyond if we’ve needed anything "

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"According to the Expedia website, the property has a sauna. At the check-in desk, they said it has not been running for over 4 years because Expedia did not update their details. This was disappointing. However, I messaged the property asking about it a couple of days after my arrival, but they never responded. Other wise convenient hotel, with good parking. "