Hotel Keluarga di Coventry

"Beautiful property and a very comfortable stay."

"Staff were lovely, the room was nice however not maintained to a five star standard as an armchair was heavily stained in the room and general upkeep could have been better. The bed was huge and very comfortable. The grounds are lovely, spa was nice. Breakfast was ok, nothing special. Staff all friendly and helpful. Some rooms near us had ordered room serve and their trays of half finished food outside their rooms was left out all day. In the end we had to ask a member of staff to clear the...

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"I have to say I waa really surprised at how nice this place was. The only issue for me (being a bigger bloke) was i couldn't fit in the shower as it only has a s.mall opening but I was able to get around ."

"A very good hotel. Excellent food"

"We stayed during the recent heatwave, and unfortunately the bedrooms did not have air conditioning, which made our stay quite uncomfortable. We were initially provided with a Dyson fan, but it wasn’t working properly. After reporting this, it was replaced with two small desk fans, which we appreciated, but they still weren’t enough to keep the room cool. Breakfast was okay overall, but I was disappointed by the lack of inclusive options. If you don’t eat pork, there were no alternative meat...

"Stunning hotel, excellent value. Rooms were decorated beautifully. Shower was excellent and room spotless. Comfortable bed and plenty of tea and coffee available. Feels like property should be a 5 star. Space to hang clothes was also a bonus and room very spacious. Absolutely will return. I didn't have breakfast but will do upon return."