Hotel Keluarga di Cowes

"Beautiful room really comfy bed! So clean and very welcoming owners :)"

"We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel...

"Plus points , within walking distance of the ferry lots of shops, bars, restaurants et cetera. Food in the bar a bit hit and miss but some stuff very nice. Quite fairly priced, clean good quality towels, even though I would say any at level cleanliness is a must and a basic., missing at this property. Negative points, very tired and dirty decor, lots of narrow steep flights of stairs, no wardrobe, no offer of help to carry bags up the flights of stairs when shown to you're room ,even though it...

"The room was clean, with modern/quirky tech features. The staff were very friendly and accommodating to our needs, providing a place to store our luggage after the check out time. The hotel is in a good location for the Redjet passenger ferry and the high street with bars and restaurants. It is also located a few mins walk from the taxi rank and bus stop that has connections to Newport."