"Hotel is lovely and staff were great on our one night stay before flying home BUT we encountered a couple (unfortunately with a young daughter) who approached my elderly mother tonight and tried to scam her in the LOBBY of the hotel. It looks safe but it is not. At approximately 830pm tonight after we had a lovely dinner in the hotel restaurant a couple with unfortunately a child in tow approached my elderly mother who was alone at the time. The man struck up a conversation, asked about the conversion rate from dollars to euro and then asked to see a dollar bill because he had supposedly never seen one. My husband and I happened to come across my mother at around this time and quickly realized what was happening - the woman in the couple with the child was trying to distract us with non sensical questions while the man was repeatedly asking my 81 year old mother to see more types of dollar bills (bizarre I know). At some point he put his finger inside the wallet and said oh there are more, it was very clear at that point it was a scam. Another hotel visitor came up and said they tried the same scam on them. We notified the hotel front desk and they were incredibly KIND but also there was no security present (until 10pm) and it was clear anyone could walk in the hotel lobby. Again, hotel lovely but there are security concerns .. we almost let our 9 year old children play at the video games and ping pong table while we were at dinner alone. Called the police who refused to come"
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