I don't normally review but based on the fact that I tried to cancel this booking based on ratings, I am. Yes, it's true, totally a no frills hotel. Communication is also spotty. With that being said I have no complaints and also due to circumstance this hotel saved my experience on Culebra. It is directly across from the ferry port and central to everything that is within walking distance. The hotel manager David waived my first night, even with a no cancelation policy, without penalty when we couldn't make the last ferry. He upgraded us to a larger room and away from possible noise without us asking. He offered us recommendations, answered and even helped set up rentals, etc. In Culebra you only need a place to lay your head. You will have no desire to linger in a hotel room. So if you are on a budget and convenience, good customer service are a priorty, definitely stay here.