Cumberland hotel guide. Accor Hotels hotel in Cumberland, Rhode Island

"The room was clean and tidy. The company did a good renovating it to look authentic 1970's. The exterior looks decent. The only issue for me was when I was pulling on to the property, it looked like a dive. I was surprised otherwise. Non-smoking room is what I had."

"Prix intéressant, propre et cordial !"

"Very nice breakfast and welcoming, helpful staff. Very clean. Would prefer the room had a microwave and separate area for sink but overall was very nice and would recommend it."

"The breakfast menu was ok. Would have liked to have had more of a variety. Some waffles bacon scrambled eggs instead of fried. All in all was pretty good."

"The complimentary coffee in the lobby was fantastic! The staff and valet workers were friendly! The beds are very comfortable m."

"I had an extremely unpleasant experience at this hotel. If you value yourself, I strongly advise against booking a stay here, particularly for people of color. I had to reserve two nights to take some nice photos for my birthday, which was stated in my initial agreement during the booking process. However, no one mentioned any restrictions until I began taking pictures. Both the managers and the receptionist approached us, insisting that we stop or they would call the police. I was bewildered, questioning whether taking pictures in their premises was prohibited. The receptionist tells me doesn’t matter we should just stop, this was not part of their policy. Ultimately, she demanded an additional $500 to continue our photo session. Feeling I had no choice, I agreed to pay the amount, which surprised her. She then altered her stance again, stating that if I paid the $500 i would only be permitted to take pictures for 45 minutes. At that moment, I realized her actions were rooted in racism against people of color. I had to cease all photography and managed to take a few in my room, I cried throughout the day. The most distressing part of this ordeal was when I attempted to check out; they refused to refund the extra $100 they had held on my account. When I inquired about this, she explained it was because I had taken pictures on their premises. I have traveled all over I never experienced this kind of embarrassment in my whole life."

"Stay was good. No issues. "

"Nice sized room with a sofa that was a great touch. Bed was comfortable. Room was very clean. Keurig in the room, which was a great feature as I was there for 4 nights. The evening staff was very kind. I was there while I was working night shift so I didn’t interact with the day shift staff often, so I cannot comment on their helpfulness. It is a quiet location, right next to an interstate on ramp so getting places was simple. The only downside is that the hotel is dated and a bit run down on the floors and in the room. That is a minor downside as everything is in working condition and available. Overall it was the best lodging that I had while working in Providence. I had been using Airbnb, which was so awful that I have completely sworn off that platform for life. So thank you, Holiday Inn for salvaging my experience. "

"Enjoyable stay - comfortable bedroom & clean bathroom. "