Search Hotels Near Cynthia Woods Mitchell Pavilion, Houston

"Person in the front desk used a sarcastic tone. We showed up early because we had a 5 am flight. Went to drop off luggage at 10 and was told to check back at noon. Came back at 1:30 and the same person told me that check in was at 3. She had just told me to keep checking. Was not helpful, told me they could not guarantee a 3 o’clock check. My hotels.com app said check out wat at 12. Staff was calling me to leave at 11:20am. I mentioned the info I had on my phone and she told me that the information was incorrect and I had to leave. It was embarrassing. Just found out I got charge for parking 140 dollars even though I went and told them I would not park my car at the garage. Got charged anyway after I was told I wouldn’t. Housekeeping never cleaned our room in the 4 days we where there. Went into our room once and only made the bed badly. Did not take out trash once and replaced water bottles. I travel 150 nights a year and it was one of the worse experiences of my traveling career."

"My wife and I have been here twice and totally enjoyed our selves both times . The staff was amazing . Very helpful and friendly . Didn't have to go far to enjoy all the good things around the entertainment areas and nice places to eat and shop if needed . Very comfortable room and bed . Good breakfast and great hot tub and pool area"

"Vallet fast and efficient. Rooms spacious and clean. Modern and up to date."

"Room was clean, staff was friendly and property was nice. Good location. Only bad thing was Starbucks was the only option for breakfast on the property. Plenty of better breakfast options close by."

"Great service"

"Great stay. Simple. Clean. Slept great."

"Great location, perfect if your going to an event in Woodlawn!"

"Room was clean only issue was it was a conjoined room and neighbors open the other door and tried to open the door connecting to my room. But other than that it was an amazing time"

"Great place to stay!"