Hotel Keluarga di Cypress

"The room was exceptionally clean. The front desk personnel were very kind, helpful, and welcoming."

"I was expecting to rooms to look exactly like what I seen on Expedia‘s website. It was the total opposite dated dirty unsanitized rooms with worn out linens curtains with 1 inch of dust and dirt dirty phones, chipped up furniture stains on the couches. This is not acceptable at all. The continental breakfast area was not acceptable."

"As always the staff is very pleasant always with a smile and helpful. I was a little disappointed this day because the room that I got I found food in the cupboards it just looked like somebody rushed through cleaning this room I ended up doing it myself. I love the fact that there is paid laundry on site. Using the pay range account use it right off your phone it's wonderful! The washer does a great job and the dryer gets very hot. This trip cost me a lot more than usual because I had to check...