Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 690 dari 1677 ulasan" "
10 - Sangat Bagus
690
Penilaian 8 - Bagus. 503 dari 1677 ulasan" "
8 - Bagus
503
Penilaian 6 - Cukup Baik. 236 dari 1677 ulasan" "
6 - Cukup Baik
236
Penilaian 4 - Buruk. 109 dari 1677 ulasan" "
4 - Buruk
109
Penilaian 2 - Sangat Buruk. 139 dari 1677 ulasan" "
2 - Sangat Buruk
139
8,0/10
Kebersihan
8,4/10
Staf & layanan
7,6/10
Fasilitas
7,4/10
Kondisi & fasilitas properti
7,6/10
Ramah lingkungan
Ulasan
4/10 Buruk
Wendy
28 Mei 2024
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The staff was nice. However, we flew in late and the shuttle took forever and he’d get close to the hotel and circle back to pick other people. The room was dated and very small. Felt dirty. I had a snail climbing the wall in my shower.
Wendy
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Lisa
Bepergian bersama keluarga
27 Mei 2024
Disukai: Kebersihan, staf & layanan
My room was very clean. Property is older.
Lisa
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 28 Mei 2024
Hi Lisa,I'm delighted to hear that you found your room exceptionally clean. We strive to maintain high cleanliness standards throughout our property. Regarding the age of our property, we appreciate your observation and are continuously working on improvements to ensure a comfortable and enjoyable stay for all our guests. We hope to welcome you back soon for another pleasant experience.
8/10 Bagus
Guthrie
27 Mei 2024
Disukai: Kebersihan, staf & layanan
The guy driving the airport shuttle was a but of a madman but he got us to the place with no issue. The place is a little old and dumpy but everything was clean, the complimentary breakfast was quite good and the bed was surprisingly comfortable. I got a very good night's sleep here after a long day of travel.
Guthrie
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 28 Mei 2024
Hi Guthrie,Thank you for sharing your experience with us. It is good to hear that you arrived safely. We appreciate your kind words about the cleanliness of our facilities, the quality of our breakfast, and the comfort of our beds. Your feedback is valuable to us, and we hope to welcome you back for another restful stay in the future.
6/10 Cukup Baik
Nick
26 Mei 2024
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Average room, found a cockroach
Nick
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Nick,I'm truly sorry to hear about your experience. This falls far below our standards of cleanliness and comfort. We take reports of pests very seriously, and we will immediately address this issue with our pest control provider to ensure it is resolved. We hope to have the opportunity to restore your faith in our hotel.
10/10 Sangat Bagus
Angelica
Bepergian dalam rombongan
26 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were three girls in our 20s staying in Irving for a baby shower. Super easy check in, pool was open, just a tad small, and the room was as advertised! We were also up early for breakfast
Angelica
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi We're glad to hear that you and your friends had a pleasant stay and found the check-in process easy. It's great that you were able to enjoy the pool and that the room met your expectations. We appreciate your feedback and hope you had a lovely time at the baby shower. We look forward to welcoming you back!
10/10 Sangat Bagus
Denver
26 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly staff. Well appointed room.
Denver
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Denver,I am delighted to hear that you found our staff friendly and your room well-appointed. Providing excellent service and comfortable accommodations is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back!
10/10 Sangat Bagus
Ruben
25 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Closer to the airport and great
Ruben
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Ruben,Thank you for the excellent rating and positive feedback! We're delighted to hear that you found our proximity to the airport convenient and that you had a great experience during your stay. We hope to welcome you back for another enjoyable stay in the future!
6/10 Cukup Baik
JUNICHI
Traveler bisnis
25 Mei 2024
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
This hotel is near from the airport by car, but I needed to call the hotel to ask for picking me up at the airpot. So, I asked the airport staff to call them.
JUNICHI
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Junichi,We regret any inconvenience you experienced with arranging transportation from the airport. We understand the importance of a seamless pick-up process, and we apologize for any delay or inconvenience caused. Your feedback is valuable, and we will work to improve our pick-up procedures to ensure a smoother experience for our guests. We appreciate your business and hope to have the opportunity to better serve you on your next visit.
10/10 Sangat Bagus
Shaunda
25 Mei 2024
Shaunda
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Shaunda,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.
6/10 Cukup Baik
Irlanda, Swift Current
24 Mei 2024
Great
Irlanda
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Irlanda,Thank you for your feedback. We're glad to hear that you had a positive experience overall. However, we noticed there's room for improvement as reflected in your rating. If you have any specific suggestions or concerns that we could address to enhance your experience next time, please feel free to share them with us. Your feedback is valuable, and we're committed to making your future stays even better.
10/10 Sangat Bagus
Lura
Traveler bisnis
24 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was. Short stay due to a flight delay and it was nit expensive and available. Check-in was quivk and easy. Friendly, informative staff.
Lura
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Lura,We're pleased to hear that our quick and easy check-in process, along with our friendly and informative staff, made your short stay enjoyable. Providing convenient and welcoming service is important to us, and we're glad we could meet your needs. If you ever find yourself in need of accommodation again, we'd be happy to welcome you back!
8/10 Bagus
Rebecca
24 Mei 2024
Disukai: Kebersihan, staf & layanan
Rebecca
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Rebecca,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
8/10 Bagus
Lisa
Bepergian dalam rombongan
23 Mei 2024
Disukai: Kebersihan, staf & layanan
The property was dated.
Lisa
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 24 Mei 2024
Hi Lisa,We appreciate your positive rating despite finding the property to be dated. We're continuously working to improve our facilities and amenities to enhance our guests' experience. Your comments are valuable to us, and we will consider them as we strive to make improvements. We hope to have the opportunity to welcome you back in the future for an even better stay.
10/10 Sangat Bagus
Melissa
Bepergian bersama keluarga
23 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good customer service. Property was clean room was clean and in good condition.
Melissa
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 24 Mei 2024
Hi Melissa,Thank you for your positive feedback and rating! We're glad to hear that you had a good experience with our customer service and found our property and rooms clean and in good condition. We're happy to hear that we met your expectations. Looking forward to welcoming you back in the future!
10/10 Sangat Bagus
Michael
23 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything
Michael
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 23 Mei 2024
Hi Michael,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
6/10 Cukup Baik
TIMOTHY
Bepergian dalam rombongan
22 Mei 2024
Disukai: Staf & layanan
The A/C in the room didnt work that well, The Front Desk Staff at check in was Awesome. Overall a Average hotel.
TIMOTHY
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 23 Mei 2024
Hi Timothy,Thank you for your feedback. We regret any inconvenience caused by the A/C not working well during your stay. However, we're pleased to hear that you had a positive experience with our front desk staff during check-in. Your comments are valuable to us as we strive to improve, and we appreciate your honesty. We hope to have the opportunity to better serve you in the future.
10/10 Sangat Bagus
Jonathan
22 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location and airport schedule great
Jonathan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 23 Mei 2024
Hi Jonathan,Thank you for your perfect rating and positive feedback! It is good to hear that you found our location convenient and appreciated our airport schedule. We aim to provide a seamless experience for our guests, and we're glad we met your expectations. We appreciate your business and hope to welcome you back for another great stay soon!
10/10 Sangat Bagus
Janet
Bepergian bersama teman
22 Mei 2024
Disukai: Kebersihan, staf & layanan
Love that we can leave our car here for $8 a day and their shuttle will take us to and from the airport.
Janet
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 23 Mei 2024
Hi Janet,Thank you for your feedback! We're delighted to hear that you found our shuttle services convenient for your travels. We appreciate your business and hope to welcome you back for another stay in the future!
10/10 Sangat Bagus
Guillermo A.
Traveler bisnis
22 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lo que me gustó es el precio, y reconozco que te dan el valor correspondiente a lo que pagas.
Guillermo A.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 23 Mei 2024
Hi Guillermo,Glad to hear that you found our hotel's pricing to be fair and reflective of the value provided. Providing affordable accommodations without compromising on quality is important to us, and we're pleased that you recognized this. We hope to welcome you back for another stay in the future!
8/10 Bagus
Betsy
Bepergian bersama keluarga
22 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After a long flight and not having a plan for a long layover, the clerk was so helpful in getting my daughter and I a ride from airport and all set up for the night.
Betsy
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 22 Mei 2024
Hi Betsy,It's wonderful to hear that our staff was able to assist you and your daughter during your layover. We're glad we could make your stay more comfortable and convenient. Thank you for sharing your experience, and we hope to welcome you back in the future!
8/10 Bagus
Darcy
21 Mei 2024
Disukai: Kebersihan, staf & layanan
Darcy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 23 Mei 2024
Hi Darcy,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.
10/10 Sangat Bagus
Lawrence
21 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5- Stars
Lawrence
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 21 Mei 2024
Hi Lawrence,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.
10/10 Sangat Bagus
Chris
Bepergian bersama hewan peliharaan
20 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check-in. Room was clean and great staff. Morning cleaners didn’t disrupt my late morning sleep schedule with the “no not disturb” doorknob hanger up. Pet friendly and parking was plentiful on the other side of the building. My room on the second floor was quiet during my stay. Will definitely stay here next time I’m in the area.
Chris
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 21 Mei 2024
Hi Chris,Thank you for your wonderful feedback! We're delighted to hear that you had a pleasant experience with us from the easy check-in to the clean room and friendly staff. We're glad that the morning cleaners respected your sleep schedule, and we appreciate your compliments on our pet-friendly policy and ample parking. It's fantastic to know that your room was quiet and met your needs. We look forward to welcoming you back on your next trip to the area!
2/10 Sangat Buruk
Chuckie
Bepergian bersama keluarga
19 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Towels were dirty it smelled bad paint peeling overall a horrible stay
Chuckie
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 20 Mei 2024
Hi Chukie,I'm very sorry to hear about your disappointing experience. The issues you mentioned regarding dirty towels, bad odours, and peeling paint are unacceptable. We have shared your feedback with our team for improvements. Hope to serve you with an improved stay in the future.
8/10 Bagus
Cinda
18 Mei 2024
Convenient and clean. But the room was small and crowded. Having access to drinking water would be nice.
Cinda
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 20 Mei 2024
Hi Cinda,Thank you for your feedback! We're glad you found the location convenient and the room clean. We regret the lack of drinking water access. Your suggestions are appreciated and will help us improve our services. Hope to see you again soon.
10/10 Sangat Bagus
SUSAN
17 Mei 2024
SUSAN
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Susan,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.
8/10 Bagus
Cesar
Bepergian bersama teman
17 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We arrived very late and left early to head to the airport. Very close to our terminal, which made it convenient. It looked clean inside.
Cesar
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 22 Mei 2024
Hi Cesar,It is good to hear that our hotel's proximity to the airport made your stay convenient and that you found the interior clean. We strive to provide a comfortable and hassle-free experience for our guests. We appreciate your feedback and hope to welcome you back in the future!
8/10 Bagus
Nathan
16 Mei 2024
Disukai: Kebersihan, staf & layanan
Nathan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 19 Mei 2024
Hi Nathan,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.
6/10 Cukup Baik
SHERENE
16 Mei 2024
SHERENE
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 19 Mei 2024
Hi Sherene,We greatly appreciate your 3-star rating and are pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!
10/10 Sangat Bagus
Vanya
15 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El lugar está convenientemente cerca del aeropuerto y que el hotel tenga transporte al mismo es una gran ayuda. Además incluye el desayuno. La habitación olía un poco a vinagre pero estaba limpia. Buen costo-beneficio.
Vanya
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 16 Mei 2024
Hi Vanya,Thank you for your feedback. We're pleased to hear that you found our hotel conveniently close to the airport and that our transportation service was helpful for you. We're also glad you enjoyed our complimentary breakfast. We regret any inconvenience caused by the smell in your room, but we're happy to hear that it was clean overall. Your satisfaction is important to us, and we appreciate your comments on the cost-benefit ratio. We hope to welcome you back for another pleasant stay in the future.
10/10 Sangat Bagus
Miriam
14 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was super clean and cozy
Miriam
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 16 Mei 2024
Hi Miriam,We appreciate your input. We are overjoyed to learn that your room was incredibly tidy and comfortable. Our first goal is to create a warm and inviting atmosphere, and we are happy to have lived up to your expectations. We hope to have you back for another delightful visit.
10/10 Sangat Bagus
Samuel
14 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice
Samuel
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 16 Mei 2024
Hi Samuel,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars and feedback. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Bagus
Thema
Traveler bisnis
14 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The young lady who did the check-in was warm and welcoming. She assisted in obtaining for myself taxi services for me to travel to Walmart and back to purchase new luggage after airline damage.
Thema
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 16 Mei 2024
Hi Thema,We're thrilled to hear that our staff member provided you with warm and welcoming service during check-in and went above and beyond to assist you. Your satisfaction is our priority, and we're delighted to have been able to help during your time of need. We look forward to welcoming you back for another enjoyable stay.
10/10 Sangat Bagus
Lawrence
14 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome as always
Lawrence
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 14 Mei 2024
Hi Lawrence,Getting a 5-star rating and positive feedback from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.
6/10 Cukup Baik
Karyn
13 Mei 2024
Tidak Disukai: Kondisi & fasilitas properti
Karyn
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 16 Mei 2024
Hi Karyn,I greatly appreciate your 3-star rating and am pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!
8/10 Bagus
Rob
13 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good hotel for one night near the airport. Good price.
Rob
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 16 Mei 2024
Hi Rob,Thank you for your feedback. We're glad to hear that you found our hotel convenient for a one-night stay near the airport and that you appreciated the good price. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.
6/10 Cukup Baik
JUNICHI
12 Mei 2024
JUNICHI
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Junichi,Glad to know that you had a positive experience overall. However, we noticed there's room for improvement as reflected in your rating. If you have any specific suggestions or concerns that we could address to enhance your experience next time, please feel free to share them with us. Your feedback is valuable, and we're committed to making your future stays even better.
6/10 Cukup Baik
Blake
Bepergian bersama teman
12 Mei 2024
Disukai: Staf & layanan
It’s a bed to stay in near DFW. Definitely been in a worse room, but definitely been in better.
Blake
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 13 Mei 2024
Hi Blake,Glad to provide a convenient place to stay near DFW Airport. We understand that our room may not have exceeded your expectations, but we appreciate your understanding. We continuously strive to improve our accommodations and hope to have the opportunity to provide you with a better experience in the future.
10/10 Sangat Bagus
Brian J
12 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Brian J
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 13 Mei 2024
Hi Brian,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.
8/10 Bagus
Len
Traveler bisnis
9 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Like: Clean and comfortable
Dislike: Very dated. Breakfast was a bit basic.
Len
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 13 Mei 2024
Hi Len,Thank you for your feedback. We're glad to hear that you found our hotel clean and comfortable. We understand your concerns about the dated decor and the simplicity of our breakfast offerings. We're constantly striving to improve our facilities and amenities to better meet the needs of our guests, and your comments will be taken into consideration as we continue to make enhancements. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.
10/10 Sangat Bagus
Jérémie
9 Mei 2024
Jérémie
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 13 Mei 2024
Hi Jérémie,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.
10/10 Sangat Bagus
Jason Teh Hsun, MONTEREY PARK
9 Mei 2024
Jason Teh Hsun
Menginap 1 malam pada bulan Mei 2024
2/10 Sangat Buruk
Wendy
7 Mei 2024
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Mucho ruido y dejan estar perros ladrando toda la mañana
Wendy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 9 Mei 2024
Hi Wendy,Sorry to hear about the disturbance caused by noise and dogs barking during your stay. Providing a peaceful environment for our guests is important to us, and we apologize for falling short of your expectations in this regard. We'll find ways to address the issue. We hope to serve you with a peaceful stay in the future.
10/10 Sangat Bagus
Kylie, Franklin
Bepergian bersama teman
6 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is older but it's kept very clean and the staff they are the sweetest! The shuttle to and from the airport is super convenient along with the option to park for the duration of your vacation out of town. The air conditioner in the room never got below 75 despite being turned down in hopes to get it a bit cooler I probably could have asked about it but honestly it wasn't that much of an issue for us. This property was a great option for my husband and I just for the night before flying out of Dallas airport I would definitely recommend it for people looking for a low-key, cheap but safe and clean place to lay your head.
Kylie
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 7 Mei 2024
Hi Kylie,Thank you for sharing your experience! We're delighted to hear that you found our property clean and our staff accommodating. It's fantastic that you found the shuttle service and parking options convenient for your travel needs. We apologize for any inconvenience regarding the air conditioner and appreciate your understanding. Your recommendation means a lot to us, and we're thrilled to have provided you and your husband with a comfortable stay before your flight. We hope to welcome you back in the future for another enjoyable visit!
8/10 Bagus
Balaji
5 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Balaji
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 7 Mei 2024
Hi Balaji,We are deeply grateful for the kind 4-star rating you gave us. Our main goal is to make sure our guests are completely satisfied, so we welcome any recommendations or ideas you may have for your upcoming trips. We look forward to seeing you again on your future journey and will work even harder to provide an even better experience.
8/10 Bagus
Harshad
5 Mei 2024
Disukai: Kebersihan
Harshad
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 7 Mei 2024
Hi Harshad,I appreciate the generous 4-star rating you gave us. Ensuring your complete satisfaction is our top priority, and we welcome any ideas or suggestions you may have for your future visits. We look forward to the opportunity to welcome you back on your next trip, with the goal of providing an even more exceptional experience.
10/10 Sangat Bagus
Uziel
4 Mei 2024
Uziel
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 27 Mei 2024
Hi Uziel,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.
8/10 Bagus
Pamela
Bepergian bersama keluarga
4 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Enjoyed my stay here. Most hotels don't have both microwave and fridge. This one does. It could use some minor updating and our TV didn't work, but for a two day stay it wasn't bad. Will come again.
Pamela
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 6 Mei 2024
Hi Pamela,Thank you for your feedback. We're glad to hear that you enjoyed your stay with us and found the amenities to be convenient. We apologize for any inconvenience caused by the outdated decor and the TV not working properly. Your comments are valuable to us, and we'll use them to make improvements. We appreciate your understanding and look forward to welcoming you back for another pleasant stay.
8/10 Bagus
Rodney, Kenmore
Traveler bisnis
4 Mei 2024
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Conveniently located near the airport. Good value for the money. No frills hotel with not much amenities and a bit dated decor. But, if you're looking for a place to sleep with not much else at a good value, this is one of those.
Rodney
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 6 Mei 2024
Hi Rodney,It is good to hear that you found our hotel conveniently located near the airport and offering good value for your money. We're glad that you found it suitable for your needs. Your satisfaction is important to us, and we appreciate your acknowledgement of the value we provide. We hope to welcome you back for another comfortable stay.
8/10 Bagus
Mohammed
3 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It oki will stay in
Mohammed
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 6 Mei 2024
Hi Mohammed,Thank you for your feedback. We're glad to hear that you plan to stay with us again. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.