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Ulasan untuk Red Roof Inn & Suites Danville, IL

2 out of 5
Red Roof Inn & Suites Danville, IL
389 Lynch Drive, Danville, IL

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 349 dari 1000 ulasan" "
Penilaian 8 - Bagus. 349 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 160 dari 1000 ulasan" "
Penilaian 4 - Buruk. 80 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 62 dari 1000 ulasan" "

7,8/10

Kebersihan

8,4/10

Staf & layanan

7,2/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Richard, Carrollton

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fastest checkin I have ever experienced. Friendly, courteous staff.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Jon

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Poohole
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Steven

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jacqueline

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Anita

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Decent property. Room clean but bathtub dirty. Short on toilet paper. No restaurants close
Menginap 2 malam pada bulan April 2024

4/10 Buruk

BreAnn

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
We paid for a queen room amd received a full bed woth a room that had 2 thousand time too much cherry room spray so much the pillows were wet with it. Bathroom hadn't been cleaned properly. I know its a 2 star hotel but clean rooms should be included.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Dillon

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Jason

Traveler bisnis
Nice place
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Scott

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beds were to soft,
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jeffry, Hiawatha

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Michaela, Olympia

Disukai: Kebersihan, kondisi & fasilitas properti
I don’t think room service came in at all during my 3 day stay. But bed was comfy, and had breakfast. Hotel was nice.
Menginap 2 malam pada bulan Maret 2024

4/10 Buruk

Kathy

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
The gal at the desk was friendly and the room was clean (except they forgot the coffee pot). However, the room was in rough condition and there was a safety/security issue.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Price clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari S pada tanggal 26 Mar 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 Sangat Bagus

Sheri

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome experience
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari S pada tanggal 26 Mar 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

6/10 Cukup Baik

Elizabeth

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff was friendly- easy stop off road- loudest ice maker on the planet
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari S pada tanggal 26 Mar 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 Sangat Bagus

Roberta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was good. No issues at all.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari S pada tanggal 26 Mar 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 Sangat Bagus

Haley

Menginap 6 malam pada bulan Februari 2024
Tanggapan dari S pada tanggal 26 Mar 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 Sangat Bagus

Lavonna L.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank you

6/10 Cukup Baik

Carrie

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank you

4/10 Buruk

Hannah

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

10/10 Sangat Bagus

Jacob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank u

2/10 Sangat Buruk

Michael

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No Cable,No Real Breakfast Jus Bagals,N Waffles! Phone In Room Didn't Work, The Worse Toilettries Ever Hotel Jus Garbage 🗑️
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

10/10 Sangat Bagus

Colleen

Bepergian bersama teman
Disukai: Staf & layanan
The bathrooms at the property were falling apart. The ceiling had tiles where there was water damage. The tub looked dirty from age. The floors in th room were not clean. The breakfast selection was limited. What was good was the bed. It was surprisingly comfortable and clean. Although the tub looked dirty the water pressure and amount of hot water was great. Their towels were thin and small. That probably prevents people from taking them. The lady at the front desk was really nice and helpful.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Kamaria RediResponse Specialist pada tanggal 23 Feb 2024
Dear Colleen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DANVILLE IL. It's great to hear that you found the bed to be clean and comfortable our staff to be nice and helpful and you were pleased with the water pressure prompting your 5/5 score. However, I sincerely apologize for the upkeep of the bathroom, the breakfast not being to your liking and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 Cukup Baik

Kelli

Disukai: Kebersihan, staf & layanan
Overnight stay
This is definitely an average hotel, but great for a quick overnight stay. Nothing fancy, decently clean, service is great.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank yku

4/10 Buruk

Jasmine

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The waffles were very good. We had some mold issues in our room, and were immediately changed to a different room. The place can definitely use some essential renovations and repair.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

4/10 Buruk

john

Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

4/10 Buruk

Randy

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I'm better off not writing a review Just look at the stars I gave it. That should answer your questions. 1st in the room My wife noticed a big black bug over the curtains.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Recordo Rediresponse Specialist pada tanggal 5 Feb 2024
Hello Randy,I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Danville, IL. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Bagus

Rosanne

Traveler bisnis
Disukai: Staf & layanan, fasilitas
When expedia didn't forward my reservation after waiting more than a reasonable time, the hotel clerk contacted expedia and got the needed information to check me into my room. This was done during a busy time with several guest checking in. The clerk's professionalism, knowledge, patience and communication skills with everyone was exceptional and commendable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anan pada tanggal 29 Feb 2024
Thank you

10/10 Sangat Bagus

Erin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good staff
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sharma RediResponse Specialist pada tanggal 22 Jan 2024
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES DANVILLE IL. Erin, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our good staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Erin, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

6/10 Cukup Baik

Leachele

Bepergian bersama teman
The property was ok..the room was average..in the picture it looked bigger..someone has good angles. The bathroom barely had toilet paper or kleenex…overall it was a good night I spent there.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

10/10 Sangat Bagus

Ronald

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice clean rooms with great staff!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

8/10 Bagus

Linda

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank you

10/10 Sangat Bagus

Lavonna L.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Anan pada tanggal 29 Feb 2024
Thank you

8/10 Bagus

Orlando

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Anna pada tanggal 29 Feb 2024
Thank you

2/10 Sangat Buruk

Sharisse

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Antonio,RediResponse Specialist pada tanggal 3 Jan 2024
Hello Sharisse, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 Sangat Bagus

Brian

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Sharma RediResponse Specialist pada tanggal 22 Jan 2024
Hello Brian, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
This was the second time I have stayed here. This time, the room wasn't as clean and the shower didn't work properly. Breakfast selection is limited.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Destiny

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023

2/10 Sangat Buruk

Sintell

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Xao RediResponse Specialist pada tanggal 26 Des 2023
Hello Sintell,Thank you for taking the time to share with us. Your review of the Red Roof Inn & Suites Danville, IL was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,Red Roof Management

10/10 Sangat Bagus

Ronald

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed for one night. Got there later that evening. Seemed to chack all my boxes.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Shenonda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Cindy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Heather

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Once was enough. Thanks
Menginap 1 malam pada bulan November 2023
Tanggapan dari S pada tanggal 28 Nov 2023
Thank you for taking the time to give us your feedback and choosing us for your stay.

10/10 Sangat Bagus

Kinnerly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The space is comfortable and adequately clean. However, the staff is excellent.
Menginap 1 malam pada bulan November 2023
Tanggapan dari S pada tanggal 28 Nov 2023
Thank you for taking the time to give us your feedback and choosing us for your stay.

4/10 Buruk

Brianne

Menginap 2 malam pada bulan November 2023
Tanggapan dari Recordo Rediresponse Specialist pada tanggal 21 Nov 2023
Hello Brianne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Sangat Bagus

Jakob

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff and clean rooms with affordable prices!
Menginap 1 malam pada bulan November 2023
Tanggapan dari S pada tanggal 21 Nov 2023
Thank you for taking the time to give us your feedback and choosing us for your stay

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The bath tub was extremely gross and stained. And the faucet was leaking water when we arrived. It couldn’t be shut off. Needless to say we did not bath there.
Menginap 1 malam pada bulan November 2023
Tanggapan dari S pada tanggal 21 Nov 2023
Thank you for taking the time to give us your feedback and choosing us for your stay

10/10 Sangat Bagus

Brittni

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Recordo Rediresponse Specialist pada tanggal 21 Nov 2023
Hello Brittni, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Bagus

Kenric

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
very reasonable
Menginap 1 malam pada bulan November 2023
Tanggapan dari S pada tanggal 22 Nov 2023
Thank you for taking the time to give us your feedback and choosing us for your stay.

4/10 Buruk

Andrew

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was pretty gross. The comforter had a few stains and the tub looked like it had never been cleaned. The employees were super friendly and helpful.
Menginap 1 malam pada bulan November 2023
Tanggapan dari S pada tanggal 21 Nov 2023
Thank you for taking the time to give us your feedback and choosing us for your stay