Exterior

Reviews of La Quinta Inn & Suites by Wyndham Mobile - Daphne

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1006 reviews" "
Rating 8 - Good. 286 out of 1006 reviews" "
Rating 6 - Okay. 121 out of 1006 reviews" "
Rating 4 - Poor. 61 out of 1006 reviews" "
Rating 2 - Terrible. 44 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from gm on 27 May 2024
Thank you so much for your wonderful review and for rating us a perfect 5 out of 5! We're thrilled to hear that you had such a fantastic experience during your stay. Our team works hard to provide the best service possible, and it's incredibly rewarding to receive such positive feedback. We look forward to welcoming you back for another outstanding stay in the future!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hotel bathroom I have ever seen. Thank you
Stayed 1 night in May 2024
Response from gm on 27 May 2024
Thank you so much for your kind words! We're thrilled to hear that you found our hotel bathroom to be the cleanest you've ever seen. Our team takes great pride in maintaining high standards of cleanliness, and your appreciation means a lot to us. We look forward to welcoming you back soon!

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy. The staff were nice. The beds were comfortable. They even had dove soap. It was an all around great trip!
Stayed 1 night in May 2024
Response from gm on 27 May 2024
Thank you so much for your kind review! We're delighted to hear that you had an easy check-in experience and found our staff to be nice. It's great to know that you found the beds comfortable and appreciated the Dove soap. We're thrilled that you had an all-around great experience and look forward to welcoming you back in the future!

10/10 Excellent

LJ

Clean, helpful staff and dog friendly!
Stayed 1 night in May 2024
Response from gm on 20 May 2024
Thank you for your feedback! We're glad you found our hotel clean, our staff helpful, and appreciated our dog-friendly policy. We look forward to welcoming you and your furry friend back soon!

8/10 Good

carol

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They they welcome my fur baby!!!
Stayed 1 night in May 2024
Response from gm on 20 May 2024
We're thrilled to hear that you and your furry friend felt welcome during your stay! We understand how important it is to accommodate all members of your family, including pets. We look forward to hosting you and your fur baby again in the future. Thank you for your feedback!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was anice motel and we will stay tjere again.
Stayed 1 night in May 2024
Response from gm on 20 May 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and plan to visit us again. We look forward to welcoming you back for another pleasant stay. Safe travels!

10/10 Excellent

ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from gm on 20 May 2024
Thank you for your feedback! We're happy to hear you had a nice stay. If you have any other comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and convenient location for food. Very clean. Would stay here again.
Stayed 1 night in May 2024
Response from gm on 13 May 2024
It sounds like you had a great experience! Finding a hotel with friendly staff, convenient food options, and cleanliness can really enhance a stay. It's awesome to hear that you would stay there again.

8/10 Good

Bradford

Stayed 1 night in May 2024
Response from gm on 27 May 2024
Thank you for your review and for rating us 4 out of 5!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from gm on 9 May 2024
That's fantastic! Giving a perfect score really speaks volumes about your experience. It sounds like the hotel met or even exceeded your expectations in every aspect. Thanks for sharing your feedback, and I'm sure it'll be helpful for others looking for a great place to stay. If you need any more assistance or recommendations in the future, feel free to ask!

10/10 Excellent

BryKias

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Stay was good but there was still a lot of construction going on to update the building walls were thin so we heard others conversations at night . But overall stay was good
Stayed 1 night in May 2024
Response from gm on 6 May 2024
It's great to hear that despite some inconveniences like ongoing construction and thin walls, you still had a positive overall experience. It's important for hotels to address noise issues, especially during renovation periods, to ensure guests have a comfortable stay.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet hotel. Loved it.
Stayed 1 night in Apr 2024
Response from gm on 6 May 2024
It sounds like you had a wonderful stay! Finding a clean and quiet hotel can really enhance the overall experience of a trip. We look forward to seeing you again.

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from gm on 6 May 2024
I'm glad you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Clay, Richardson

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from gm on 29 Apr 2024
That's fantastic to hear! It sounds like you had a truly exceptional experience during your stay.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from gm on 29 Apr 2024
That's fantastic to hear! It sounds like you had a truly exceptional experience during your stay. A perfect rating like that speaks volumes about the quality of the accommodations and the service provided by the staff. If you ever find yourself in need of a place to stay again, it sounds like this hotel would be a great choice!

6/10 Okay

Kathryn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was not much that I did like about this property. There is a lot to be desired for the cleanliness of the property.
Stayed 3 nights in Apr 2024
Response from gm on 29 Apr 2024
I'm sorry to hear that your experience at the property was disappointing, especially regarding cleanliness. A clean and well-maintained environment is crucial for a comfortable stay. Did you have an opportunity to address your concerns with the staff during your stay? Providing feedback directly to the management can often lead to improvements and ensure a better experience for future guests.

8/10 Good

Tiffanie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice with an updated look. Staff was very nice and helpful. Convenient, safe location. Food and shopping all right across the street. The only issue we had was I had to pull up really hard to get the deadbolt to latch on my room door. The face plate and the dead bolt just did not line up correctly. I was finally able to get it to lock but definitely need to make sure all the doors are easily lockable. Other than that, our stay was wonderful!
Stayed 2 nights in Apr 2024
Response from gm on 29 Apr 2024
It sounds like you had an overall great experience at the property! A modern look, helpful staff, and a convenient location can really enhance a stay. It's good to hear that the issue with the deadbolt didn't overshadow your enjoyment, though it's definitely something worth mentioning to the management so they can address it and ensure the safety and comfort of all guests in the future. Did you get a chance to explore the area around the hotel during your stay?

10/10 Excellent

Jeffrey, Lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was nice!
Stayed 1 night in Apr 2024
Response from gm on 22 Apr 2024
It's great to hear that you found everything to be pleasant during your stay! If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to ensure your experience is enjoyable and comfortable. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

10/10 Excellent

TIM

Stayed 2 nights in Apr 2024
Response from gm on 6 May 2024
Yay! Happy you enjoyed your stay with us!

10/10 Excellent

Rick

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all. Everything was great.
Stayed 1 night in Apr 2024
Response from gm on 16 Apr 2024
We're thrilled to hear that you had such a positive experience during your stay with us! Your satisfaction is our top priority, and it's wonderful to know that everything met your expectations and that you have no complaints.Thank you for taking the time to share your feedback. If there's anything else we can do to make your next stay even better or if you have any special requests, please don't hesitate to let us know. We're here to ensure that every aspect of your stay is enjoyable and memorable.We appreciate your patronage and look forward to welcoming you back for another great stay in the future!

8/10 Good

mcadoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. It was clean and the staff was helpful
Stayed 3 nights in Apr 2024
Response from gm on 16 Apr 2024
We're delighted to hear that you had such a positive experience during your stay with us! Providing a clean and welcoming environment for our guests is a top priority, and it's wonderful to know that you found everything to your satisfaction.Thank you for acknowledging the efforts of our staff. We're proud of our team and their commitment to ensuring that our guests have a comfortable and enjoyable stay.

6/10 Okay

Lavender

Travelled with partner
Clean room. Doing a lot of construction work on the property and the rooms aren’t very soundproof. A decent place to sleep.
Stayed 1 night in Apr 2024
Response from gm on 11 Apr 2024
I apologize for the noise during your stay with us. We would like you to stay again on your next trip.

10/10 Excellent

Carolyn

Travelled with group
Room was nice and clean and very roomie
Stayed 1 night in Apr 2024
Response from gm on 8 Apr 2024
It's great to hear that the room was nice, clean, and spacious. Having a comfortable and tidy space can greatly enhance the overall experience of your stay. If you have any other aspects of your experience you'd like to share or if you have any questions, feel free to let me know!

8/10 Good

Fawnya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a cruise. Fairly close to cruise terminal. Easy access from the freeway. Close to restaurants.
Stayed 1 night in Feb 2024
Response from gm on 8 Apr 2024
Being fairly close to the cruise terminal, having easy access from the freeway, and being near restaurants are definitely convenient features for travelers, especially those embarking on a cruise. We look forward to seeing you on your next trip.

10/10 Excellent

ANGELICA, Spartanburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 4 nights in Mar 2024
Response from gm on 8 Apr 2024
We are delighted to your stay was a 5 out of 5!

10/10 Excellent

Bridget, Gulfport

Liked: Staff & service, amenities, property conditions & facilities
Quick service
Stayed 1 night in Mar 2024
Response from gm on 3 Apr 2024
I'm glad to hear that your stay at the hotel featured quick service! Efficient and prompt service can significantly enhance the overall experience of staying at a hotel.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room with a huge tv, excellent staff and great breakfast. My new go-to hotel for the eastern shore!
Stayed 1 night in Mar 2024
Response from gm on 3 Apr 2024
It sounds like you had a fantastic experience! A clean and comfortable room, along with amenities like a huge TV and a great breakfast, can really make a stay enjoyable. Having excellent staff adds to the overall positive experience, and it's wonderful to hear that you found your new go-to hotel for the Eastern Shore. If you have any more experiences to share or if you need any recommendations for future travels, feel free to let me know!

10/10 Excellent

Ava

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain ! It was safe, clean, and all staff went above and beyond to accommodate my family ! Breakfast was pretty good too for a hotel ! We’ll be back !
Stayed 1 night in Mar 2024
Response from gm on 3 Apr 2024
It's fantastic to hear that you had such a positive experience! Safety, cleanliness, and attentive staff are all essential components of a great hotel stay, and it's wonderful that your hotel exceeded expectations in these areas. A good breakfast is always a nice bonus as well. It sounds like you've found a reliable choice for your future visits, and I'm sure the hotel staff will be delighted to welcome you back. If you ever need any more assistance or recommendations for your travels, don't hesitate to reach out. Safe travels and enjoy your next stay!

2/10 Terrible

craig

Stayed 1 night in Mar 2024
Response from gm on 22 Apr 2024
I see, the rating indicates that you were dissatisfied with your experience despite the response. It's disappointing to hear that your concerns weren't adequately addressed or resolved to their satisfaction. It might be helpful to further investigate the specific issues raised and take additional actions to rectify them, if possible. Continuous improvement is key to ensuring a positive guest experience. If you need assistance crafting a follow-up response or addressing any further feedback, feel free to let me know.

10/10 Excellent

Wayne

Stayed 1 night in Mar 2024
Response from gm on 16 Apr 2024
Thank you so much for rating us 5 out of 5! We truly appreciate your feedback and are delighted to hear that you had such an excellent experience during your stay with us. Your satisfaction means the world to us, and we're thrilled that we could meet and exceed your expectations.

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the room was a lot better than I expected
Stayed 1 night in Mar 2024
Response from gm on 25 Mar 2024
It's fantastic to hear that the hotel exceeded your expectations and that you found the room to be exceptionally clean. A clean and comfortable room can truly enhance the overall experience of your stay. If you were pleasantly surprised by the quality of the accommodations, it might be worth sharing your positive feedback with the hotel staff or leaving a review online. This not only helps other travelers make informed decisions but also provides valuable encouragement to the hotel staff for their efforts in maintaining high standards.

8/10 Good

Elena

Stayed 1 night in Mar 2024
Response from gm on 8 Apr 2024
We look forward to seeing you on your next trip.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HUGE rooms and great staff and a ton of amenities in the area!
Stayed 1 night in Mar 2024
Response from gm on 19 Mar 2024
Yay! I am glad you enjoyed your huge room! We look forward to seeing you on your next trip.

6/10 Okay

Betty

Travelled with family
average
Stayed 2 nights in Mar 2024
Response from gm on 12 Mar 2024
I am sorry to hear that your stay was just average. We hope you try us again in the future so you can see we are above average.

10/10 Excellent

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from gm on 12 Mar 2024
5 out of 5! I appreciate you. We look forward to seeing you again.

4/10 Poor

Terence, north vancouver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s the old ‘you get what you pay for’ line. Old, carpets coming up in the hallway and not the cleanest place to stay.
Stayed 1 night in Feb 2024
Response from gm on 27 Feb 2024
I saddened to hear about your stay, but at this location we do not have carpet.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from gm on 19 Mar 2024
I am happy you enjoyed you r stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from gm on 19 Feb 2024
Very excited your stay with us was a 10!

10/10 Excellent

jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk workers were professional and they were very helpful
Stayed 1 night in Feb 2024
Response from gm on 19 Feb 2024
I am happy the front desk was very helpful.

6/10 Okay

Jac

Stayed 1 night in Feb 2024
Response from gm on 12 Mar 2024
We look forward to seeing you on your next trip.

2/10 Terrible

Tymond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t stay here. And when i tried to get it corrected they just gave me the run around and regurgitated policy like i wasn’t a person.
Stayed 1 night in Feb 2024
Response from gm on 19 Feb 2024
I apologize for the inconvenience. I looked at your reservation. I see that you had called a week after your check-in date to cancel. Hotel policy to cancel is by 6pm the day of check-in.

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from gm on 12 Mar 2024
I am happy your stay with us was a10! We look forward to seeing you again on your next trip.

6/10 Okay

Garth

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We arrived early coming from our cruise. The front desk person was so put out that we were early and she kept repeating that they just cleaned the lobby and we couldn’t stay in there. She wanted us to take our two children and all of our luggage and walk somewhere for breakfast and come back later. She then proceeded to say if we were to check in early, there would be a fee which we said we did not mind . Our room is on the second floor and the door does not automatically close behind you. You have to make sure when you enter or leave that you physically shut the door so it locks. The overnight front desk person was amazing and very helpful.
Stayed 1 night in Feb 2024
Response from gm on 13 Feb 2024
It sounds like you had a mixed experience with the hotel staff. It's unfortunate that the front desk person during check-in was not accommodating and made you feel unwelcome when you arrived early. However, it's great to hear that the overnight front desk person provided excellent service and was helpful during your stay.Regarding the issue with the door not automatically closing behind you, it's definitely a concern for safety and security. It's good that you brought it up to the overnight staff, and hopefully, they can address the issue to ensure the safety of all guests.Overall, while there were some issues with the initial check-in experience, it's positive that the overnight staff made up for it with their helpfulness and professionalism. It might be worth providing feedback to the hotel management about your experience so they can address any issues and improve their service for future guests.

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from gm on 13 Feb 2024
We are happy that you enjoyed your stay with us.

10/10 Excellent

Gilbert

Great staff… very pet friendly property… will go back next time
Stayed 1 night in Feb 2024
Response from gm on 19 Feb 2024
Thank you for the 5 out of 5 rating. We look forward to seeing you on your next trip.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Overnight Stay
Excellent facility. Recently remodeled. No complaints whatsoever. Very comfortable bed & choice of hard and soft pillows. Good choice of restaurants within walking distance.
Stayed 1 night in Feb 2024
Response from gm on 8 Feb 2024
I am happy you enjoyed your stay with us.

6/10 Okay

Howard

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
There seems to be water damage being remediated but rooms themself were nice with vinyl flooring instead of carpet.
Stayed 1 night in Feb 2024
Response from gm on 8 Feb 2024
Besides the water damage I am happy you enjoyed your stay with us.

10/10 Excellent

Loribeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from gm on 5 Feb 2024
Fantastic to hear that you would rate your experience a perfect 10 out of 10! It sounds like you had a wonderful time. If there's anything specific, you'd like to highlight or share about your experience, feel free to let me know. Your positive feedback is always appreciated!

6/10 Okay

Kimberly, Vancouver

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Pros: great location, clean room, felt safe walking my dogs! Cons: Front desk employee Jamie wasn’t very friendly or welcoming. I was advised the pet fee was $50. I stated at other LaQunita’s I only paid $25 tx. She pointed to the sign on the desk. I was advised there was a pet station with bags. I found the receptacle for the bags and it was empty. There wasn’t an area that was designated for dogs and the three trash cans around the property were overflowing. If patrons are expected to adhere to the pet policy it might be in your best interest to insure your patrons know the specific location on the property for the pets to go! It’s a good thing I always have dog bags with me! Last word, I’ve stayed at many LaQuinta’s and am always pleased! This was my first experience that was so-so!
Stayed 1 night in Jan 2024
Response from gm on 2 Feb 2024
It's great to hear that you found the location of the hotel convenient, the room clean, and that you felt safe walking your dogs. However, it's unfortunate that your experience with the front desk employee, Jamie, wasn't as positive. Customer service is a crucial aspect of any hotel stay, and it's important for staff to be welcoming and accommodating.The issue with the pet fee discrepancy and the lack of clear information about the designated pet area on the property are valid concerns. It's essential for hotels to communicate policies clearly and ensure that amenities, like pet stations and bags, are adequately stocked and maintained. Your feedback about the overflowing trash cans is also important, as it contributes to the overall experience of guests.It's good that you always have dog bags with you, but for guests who might not, having a well-maintained pet station is crucial. I apologize for the issues you had during your stay with us.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We have stayed at this property before and were not disappointed. Friendly staff, clean comfortable rooms, convenient to interstate. Would definitely stay again
Stayed 1 night in Jan 2024
Response from gm on 2 Feb 2024
It's wonderful to hear that you've had positive experiences at this property in the past. Having friendly staff, clean and comfortable rooms, and a convenient location near the interstate can greatly enhance the overall stay at a hotel. It's great that you've had consistently good experiences, and your willingness to stay again reflects the satisfaction with the services provided.