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Reviews of Conway Hotel

3.5 out of 5
Conway Hotel
Magomeni Kagera, Mwananyamala, Dar es Salaam

Reviews

3.4
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 2 out of 6 reviews" "
Rating 2 - Terrible. 3 out of 6 reviews" "

4.4/10

Cleanliness

4.0/10

Staff & service

2.8/10

Property conditions & facilities

Reviews

2/10 Terrible

St Trans Rescue

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018

4/10 Poor

Shabbir, Los Angeles

Disliked: Property conditions & facilities, room comfort
A terrible place to stay at. Don't be fooled by the pictures. It is small, barely enough space to walk around the bed leave alone put your bags in. The doors and window don't close properly and the noise from the slums all around makes it impossible to sleep. Also the power went out everyday midday through afternoon of my 9 days stay.
Stayed 14 nights in Sep 2016
Response from RESERVATION OFFICE. on 29 Aug 2018
Dear Shabbir, We thank you for your comment, You said that the power went out everyday midday through afternoon of your 9 days please can you tell us when was that? REGARDS CONWAY HOTEL.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not located in a good area.
Avoid to stay at this hotel. The location is not good. Hotel management is not good. Poor state of affairs.
Response from Fau on 18 Nov 2016
Dear Esteemed Client, Many thanks for allowing us to host you. I also would like to extend you my sincere gratitude on behalf of Conway Hotel, for finding time to post a review on your stay with us. From your feedback, i do gather that you had an unsatisfactory experience. Conway Hotel believes in ensuring that a client gets to have a memorable experience from their stay with us. In this respect, please accept my sincere apologies on behalf of the Hotel. I have shared your review with the concerned departments, for prompt action. I trust that your next visit will be more rewarding. Best Regards, Faustina Asenga, Reservations Officer.

6/10 Okay

Yusuf

Disliked: Property conditions & facilities
Stay at Conway was ok. We were there for a convention which was in town. Hotel location was great as it provided easy access to transit buses and taxis.
Response from General Manager on 14 Nov 2016
Dear Esteemed Guest, Many thanks for allowing us to host you. Indeed we do appreciate the fact that you penned a review of our property. It is also a great feeling to know that we made your stay convenient. We do look forward to hosting you yet again. Warm Regards, Max Mlelwa, Managing Director.

4/10 Poor

Justine, Europe

Disliked: Staff & service, property conditions & facilities, room comfort
Un peu glauque
Response from Lwali on 14 Nov 2016
Dear Esteemed client, Indeed we do thank you for choosing to stay with us. We also appreciate the fact that you took time off to post a review over our property. On behalf of conway hotel i do sincerely apologize for the mis-haps you did encounter. I have personally ensured that the reservation department is streamlined and better functioning as some of the problems came about due to communication breakdown. I do assure you that in your next visit, you are bound to experience a seamless check in. Regarding location, we are quite conveniently located such that if you need to travel to any location in Dar city, a modern bus transport that is famed for its efficiency (Rapid Bus Transport) is easily available just outside the Hotel gate. We do look forward to hosting you yet again. Warm Regards, Lwali Juma, Guest relations.