Hotel dekat Dedham Historical Society

"Friendly, helpful staff"

"Nori was the best ! She was so nice to me and my kids while we stayed there and we are currently going through a rough time and she made our stay so much better ! I genuinely feel like she deserves a raise ! :) Nori you rock my love <3"

"The first night I arrived, there was no air conditioning in my room. I was told there were no more rooms available, which was not true because other guests who also did not have AC were moved to new rooms. The next morning, I received a new room assignment, but there were already people staying in that room. I then had to wait again to receive a third room. After checking out, I reviewed my statement and noticed I was charged for breakfast that I never had. I’ll never stay in another Hilton...

"Poor customer service"

"What a wonderful home away from home! The rooms were very spacious and easily accommodated our family of 4. We had a lot of luggage and didn’t feel like we were tripping over them. We were attending two big family events, and the space allowed us all to get ready hassle free. The front desk staff on Wednesday evening and Thursday 5/20-5/21 was the best! All of our needs were met with courteous and prompt attention. The property had a lot to offer, although we didn’t take advantage of them due...

"Plenty of parking!"

"Service was great- rooms were clean sand the pool. I just didn’t sleep well due to the AC going on/off all night and my room was next to the elevator. There seemed to be no other rooms available when I asked (I even offered to downgrade rooms)."

"Great staff"

"Staff was accommodating."

"The men’s room soap dispenser, towel dispenser, and water sink faucet didn’t work right."

"Very friendly staff. Clean rooms. Wasn’t a fan of the Bistro. Purchased a Buffalo chicken sandwich, didn’t taste Buffalo, to much blue cheese, and the chicken patty tasted not fully Cooked. I also waited 2 hours to get food, cook was running an hour late and the oven wasn’t working, only the fryer. Great stay but don’t purchase the food."

"The room smelled of pee and the bath was dirty"

"They are supposed to be crediting me back 1/2 of my last night. Stayed for 4 days and they never once cleaned my room even after I complained multiple times. We have stayed there countless times over the last 3 years but they have completely changed and it is terrible. "

"Very clean"

"This hotel was terrible. Why was it even on the list of choices? The pictures were completely out of date and glamorized. The first room we got smelled like moldy carpet and the sofabed didn't fit into the couch properly. We changed rooms which was better but not much. Smh. The walls were dirty, the furniture was old and stained, the sheets were old and stained, hallways littered with crumbs. Dishwasher had a terrible odor and don't think it worked. Only given one day of housekeeping after we...

"We arrived at 3 pm and stayed in room 410. The check in staff were well versed and had us checked in quickly. The Good: The room was surprisingly large, well lit and clean. Nice touch was the air purifier. Bed was comfortable. And hot water was hot. The annoying. Two things. The door into the shower/toilet area was to big to get in without stepping to the side. That sounds not so bad, but I did end up getting my small toe crushed in the door and needed to bandage it. There is a kind of...

"Some broken stuff in our room but overall not bad. I do wish there was more fruit options and lactose free milk."

"The building is over 100 year old and the stairways are falling a part not even level and the most terrible part is there is no sound proof and next to I 90 interstate hiwsy and all night so noisy that it us impossible to sleep without sleeping pills I will never go back "