Search Hotels Near Del Mar Dog Park, San Ramon

"No poolside experience !"

"Prepaid for a room but It took 40 minutes to check in at approx 4pm. Long line and only one front desk person for first 30 mins. Staff seemed under trained. Manager showed up trying to enter room because he thought it was empty. Room was mostly clean. There was some kind of soap spilled on the desk beneath the tv that i found the hard way. "

"Everything was perfect for the first comers like us except the "Breakfast Included" information. It'd interpreted, either intended or unintended, as a sort of "fradulent advertisement". I think it'd be an issue for both your (Expedia) advertisement and the ESA's. The advertisement specifically says the breakfast a "continental breakfast. However, in fact, it's NOT. What the ESA in San Ramon provides in the morning hours is NOT what the typical "continental breakfast" supposed to be. But no matter what I said or reported above, the overall experiences are quite okay. Specifically in our case at the ESA San Ramon, the staff services were great. Particularly a lady staff, Allison Duda, was superb! Exceptionally wonderful! She'd made our stay there for 5 days quite comfortable, easy and happy! For that, we'd like to highly commend her work at the ESA. Many thanks to the entire staff at the San Ramon ESA! Best! "

"Clean hotel, friendly staff, amazing amenities."

"Gym was nice we used it. Front desk snd housekeeping are friendly and helpful. The condition of our room 406 at no fault to housekeeping was that the tile in the shower was gone and very uncomfortable, a mat was provided but i am not a fan of these. The light in the makeup mirror was barely working. One elevator in the whole place ONE! that is crazy and one ice machine on the first floor. So we will not be staying here again. Not because of staff. Just not happy with the room and access to the room and ice. "

"Loved the room, booked a two bedroom suite . Very spacious and love they have two bathrooms . Customer service was amazing "

"Nice staff"

"Great staff. Everyone was so warm."

"Check in lines out the door. Took over 40 min to check in"