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Reviews of Pullman New Delhi Aerocity Hotel

5 out of 5
Pullman New Delhi Aerocity Hotel
Asset No 2, Aerocity Hospitality District, New Delhi, Delhi N.C.R

Reviews

8.6

Excellent

Rating 10 - Excellent. 240 out of 405 reviews" "
Rating 8 - Good. 90 out of 405 reviews" "
Rating 6 - Okay. 34 out of 405 reviews" "
Rating 4 - Poor. 13 out of 405 reviews" "
Rating 2 - Terrible. 28 out of 405 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Bernard, Decatur

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Playing club level music in the lobby and in the elevator is not welcoming for transient travelers who need to rest.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Room was impeccable.
Stayed 1 night in Mar 2024

6/10 Okay

Gurbani

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always look forward to staying at the Pullman and being looked after by the attentive staff! From the concierge group to the wait staff in the dining room, they are all very friendly and helpful. The rooms are soundproof so that when you feel jet lagged you can sleep soundly. The breakfast buffet is extraordinary in its scope with so much variety. Don’t hesitate!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Anurag, Sachse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people and good quality for the price.
Stayed 2 nights in Mar 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked out of a hotel and made a reservation at the Pullman and it exceed my expectations in terms of cleanliness, soundproofing and service.
Stayed 2 nights in Mar 2024

2/10 Terrible

Ajay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Singh

The fact that i wasnt alowd to take my Bose speaker into my room to listen to my music. I would not book this hotel again. They should have that on there website that you are not allowed to bring the speaker to the room. also thay want you to pay for room service everytime you ordered anything cannot charge it to the room.
Stayed 1 night in Mar 2024

6/10 Okay

Maninder

Was an average experience nothing great about the hotel or the room.
Stayed 1 night in Mar 2024

8/10 Good

Kamal

Stayed 3 nights in Mar 2024

10/10 Excellent

Pam

Stayed 1 night in Mar 2024

10/10 Excellent

Raj

Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sanmeet

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Sujib

Disliked: Staff & service
Terrible
Stayed 2 nights in Feb 2024

10/10 Excellent

Vishal, Caledon

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property to stay around in Aerocity
Stayed 1 night in Feb 2024

10/10 Excellent

Shamik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great well appointed properties with modern amenities. They employe hearing impaired staff as well, who was outstanding and courteous and helpful. That gives this property 7 stars in my opinion
Stayed 1 night in Feb 2024

8/10 Good

fraser

Stayed 1 night in Jan 2024

8/10 Good

amisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration was beautiful and pleasing. The rooms could be more spacious
Stayed 1 night in Jan 2024

10/10 Excellent

Ruchika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alison

Stayed 1 night in Jan 2024

10/10 Excellent

Lalitha

Travelled with family
I accidentally left my pants and shirt 3 weeks earlier and when I came back they had it for me!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Trine Susanne

Stayed 1 night in Dec 2023

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star hotel
We just got a room there waiting for our flight that left early in the morning 3:40am. Thy gave us 2 free drink vouchers for taking a few minuets longer than it was suppose to be, It only to 3-7 minuets to check in .Very nice hotel defiantly would stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Van

Stayed 3 nights in Dec 2023

10/10 Excellent

Rishika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wow place
Superb stay
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very close to the airport
Stayed 1 night in Dec 2023

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Sarabjeet

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Pankaj

Stayed 3 nights in Dec 2023

8/10 Good

Abdullah

Stayed 4 nights in Dec 2023

10/10 Excellent

Amutharuby

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy and privacy ..staffs are really do their works properly and excellently..
Stayed 1 night in Aug 2023

8/10 Good

Safia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel out of all the ones in Aerocity because it was the only one offering a bathtub in each room. The Pullman Spa was a fantastic find. The Spa Signature massage was the best one I have had with an unique deep tissue and stretching technique. The breakfast buffet was also wonderful with a variety of both International and Indian dishes on offer. The whole staff goes out of their way to answer your questions and any issues are resolved quickly. This is my hotel of choice now whenever I have a stopover in New Delhi.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 4 nights in Nov 2023

2/10 Terrible

Suyash

Liked: Property conditions & facilities
Disliked: Cleanliness
Bath robe had a big mark and was dirty. At reception, guy even didn’t bother to tell where are we the elevators for room. He was in a rush despite there were no one else who was waiting to be checked in. For breakfast, we asked for high (baby) chair, which was available but they didn’t provide.
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Liked: Property conditions & facilities
Very welcoming after long trip
Stayed 1 night in Nov 2023

10/10 Excellent

Ram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W e had a very good stay at the Pullman. Food was very good. It was very quiet in the rooms. Service was very good.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sunil, Mount Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
house keeping was great and courtious
Stayed 3 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Priyank

Stayed 1 night in Nov 2023

8/10 Good

sudeshna

Stayed 2 nights in Nov 2023

10/10 Excellent

Olivier

Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Stayed 1 night in Nov 2023

6/10 Okay

Prabhjot

Stayed 1 night in Nov 2023

8/10 Good

David R

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Srishtie

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

4/10 Poor

KANTA SURESH, castries

Stayed 1 night in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Pullman Aerocity New Delhi on 19 Oct 2023
Dear Mr. John,Greetings of the day!Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work.We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity