Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews of Holiday Inn Bali Sanur, An IHG Hotel

4 out of 5
Holiday Inn Bali Sanur, An IHG Hotel
JALAN KESUMA SARI NO. 4 SANUR - DENPASAR, Denpasar

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 73 reviews" "
Rating 8 - Good. 18 out of 73 reviews" "
Rating 6 - Okay. 4 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Molly Therese

Liked: Cleanliness, property conditions & facilities
I rarely leave reviews but I have to say my stay at the holiday inn was truly incredible ! The cleanliness of the hotel was great. The breakfast in the mornings was lovely. Everyone was very friendly, always greeting hotel guests with a smile. Staff really went above and beyond to make sure I had the best experience.
Stayed 5 nights in Apr 2024
Response from Ikhyar Setya on 26 Apr 2024
Dear Molly,Thank you ever so much for taking the time to share your remarkable experience at Holiday Inn Bali Sanur. Your heartfelt words truly brightened our day! We are thrilled to hear that every aspect of your stay, from the immaculate cleanliness to the delightful breakfast, exceeded your expectations. Our team takes immense pride in ensuring each guest feels welcomed and valued, and it's wonderful to know that their genuine friendliness and attentiveness made your stay memorable. Your recognition of our efforts means the world to us, and we will continue striving to deliver exceptional experiences to all our guests. We can't wait to welcome you back for another unforgettable stay!Warm regards,Ikhyar Setya - Management Team

10/10 Excellent

Alex

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and would totally recommend
Stayed 6 nights in Mar 2024
Response from Sarah on 18 Apr 2024
Dear Mr. Alex, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

8/10 Good

Neil, ILUKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Sarah on 9 Apr 2024
Dear Mr. Neil, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Sophia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so kind and nice.Nila was excellent.I really miss that care after reaching home. Overall everything great and will stay again and recommend to others
Stayed 2 nights in Mar 2024
Response from Sarah on 4 Apr 2024
Dear Ms. Sophia, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Li Siang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and affordable. It has a good display American breakfast. Staff are very friendly and helpful. I would highly recommend this hotel
Stayed 4 nights in Nov 2023
Response from Sarah on 28 Nov 2023
Dear Li Siang, Thank you so much for your excellent review of Holiday Inn Bali Sanur mentioning our clean and affordable hotel, good breakfast, friendly and helpful staff services. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, great location. Friendly staff.
We arrived at 01.00 hot and tired. We were greeted with a welcome drink and in our room within 10 minutes. The hotel is spotlessly clean with large comfortable rooms. Breakfast is amazing and the rooftop pool the place to be for an early sunrise swim. 5 ⭐
Stayed 1 night in Oct 2023
Response from Ibe on 18 Nov 2023
Dear Peter, Thank you so much for your excellent review of Holiday Inn Bali Sanur mentioning our cleanliness, large comfort room, amazing breakfast, and sunrise swim experience at our rooftop pool. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Ida Bagus Eka - Management Team.

10/10 Excellent

Emmanuel

Liked: Property conditions & facilities
Friendly and efficient staff. Good breakfast
Stayed 5 nights in Nov 2023
Response from Sarah on 14 Nov 2023
Dear Emmanuel, Thank you so much for your excellent review of Holiday Inn Bali Sanur mentioning our friendly staff services and good breakfast. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Martine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool on the roof top. The staff was very professional, pleasant and helpful.
Stayed 1 night in Oct 2023
Response from Ibe on 30 Oct 2023
Dear Martine, Thank you so much for your excellent review of Holiday Inn Bali Sanur mentioning our lovely rooftop pool and also mentioning our professional, pleasant & helpful staff services. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Ida Bagus Eka - Management Team

10/10 Excellent

Nidya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Holiday Inn Sanur! We will definitely be back again - family friendly and the staff were so attentive and kind. Location was great and the rooms were so spacious and clean!
Stayed 4 nights in Oct 2023
Response from Ibe on 21 Oct 2023
Dear Nidya, Thank you so much for your excellent review of Holiday Inn Bali Sanur mentioning our location, family friendly, spacious room and staff services. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Ida Bagus Eka - Management Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and hotel. Staff worked very hard to make my stay a pleasure.
Stayed 7 nights in Oct 2023
Response from Sarah on 18 Oct 2023
Dear Robert, Thank you so much for your review of Holiday Inn Bali Sanur mentioning our clean hotel and staff services. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2023
Response from Ibe on 17 Sep 2023
Dear Charles, Thank you so much for your review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Ida Bagus Eka - Management Team

10/10 Excellent

Htake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite clean, spacious and safe. Its good for family with old folks. The breakfast buffet was also terrific. But the partitions in the hotel bathroom are abit inefficient as when someone showered the water leaks into the outside of bathroom cubicle and made the floor wet. Overall the hotel has excellent facilities and amenities.
Stayed 5 nights in Sep 2023
Response from Ibe on 16 Sep 2023
Dear Htake, Thank you so much for your review of our hotel mentioning our breakfast, cleanliness, spacious, safe hotel. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Ida Bagus Eka - Management Team

10/10 Excellent

Julie

Stayed 1 night in Aug 2023
Response from Sarah on 14 Sep 2023
Dear Julie, Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

8/10 Good

Lynne

Stayed 6 nights in Aug 2023
Response from Sarah on 14 Sep 2023
Dear Lynne, Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

8/10 Good

Christophe

Stayed 1 night in Aug 2023
Response from Sarah on 22 Aug 2023
Dear Christophe, Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Matt

Travelled with family
Liked: Amenities, property conditions & facilities
Check in was easy, The satff was excellent, very friendly, breakfast was great, location was nice, street were uneven and many holes in sidewalk up and down the road.
Stayed 9 nights in Aug 2023
Response from ibe on 13 Aug 2023
Dear Matt, Thank you so much for your review of our hotel mentioning the staff was excellent and very friendly, the breakfast was great, and the location was nice. I am pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Ida Bagus Eka - Management Team

8/10 Good

Jane

Stayed 1 night in Aug 2023
Response from Sarah on 23 Aug 2023
Dear Jane, Thank you so much for your review of our hotel. It's something our staff takes great pride in, so we value your feedback. At Holiday Inn, we are committed to ensuring all our guests are happy with the product and services provided. Hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2023
Response from ibe on 24 Jul 2023
Dear Christos, Thank you so much for your review of our hotel. I am pleased to know that you had an excellent stay experience with us. At Holiday Inn, we are committed to ensuring all our guests are happy with the product and services provided. Hope to see you again soon! Kind regards, Ida Bagus Eka, Management Team

6/10 Okay

CHANDRA, princeton

Disliked: Property conditions & facilities
Humming noise across all rooms in the night due to a water pump . Resonates thru the building . Cannot sleep .
Stayed 3 nights in Jul 2023
Response from Ibe on 14 Jul 2023
Dear Chandra, Thank you very much for taking the time to review our hotel. We are sorry to know you had a less-than-pleasant stay with us. Please kindly share your experience so we can obtain any detail regarding your stay. Again, we regret that this impacted your experience at our hotel and hope to offer you a more pleasant stay in the future. Sincerely, Ida Bagus Eka - Management Team

10/10 Excellent

Catharina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very good. I loved the staff, very friendly and helpful and also professional
Stayed 6 nights in Jun 2023
Response from Ibe on 26 Jun 2023
Dear Catharina, Thank you so much for your review of our hotel mentioning our friendly and helpful staff services. I am pleased to know that you had a great stay experience with us. At Holiday Inn, we are committed to ensuring all our guests are happy with the product and services provided. Hope to see you again soon! Kind regards, Ida Bagus Eka, Management Team

10/10 Excellent

Johann

Stayed 3 nights in Jun 2023
Response from Ibe on 14 Jul 2023
Dear Johann, Thank you so much for your review of our hotel mentioning our friendly and helpful staff services. I am pleased to know that you had a great stay experience with us. At Holiday Inn, we are committed to ensuring all our guests are happy with the product and services provided. Hope to see you again soon! Kind regards, Ida Bagus Eka, Management Team

10/10 Excellent

Clemens

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Pool could have been a little warmer, but nice quiet area having the pool on the roof. Service from the staff was friendly and helpful. Great location.
Stayed 7 nights in Jun 2023
Response from Matthew Everson on 12 Jun 2023
Dear Clemens, Thank you so much for your review of our hotel mentioning our hotel location advantage to the beach, quiet rooftop pool, and our staff services. I am pleased to know that you had a great stay experience with us. At Holiday Inn, we are committed to ensuring all our guests are happy with the product and services provided. Hope to see you again soon! Kind regards, Matthew Everson, Cluster General Manager.

8/10 Good

Stephen Francis, Wembley Downs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are all very friendly and helpful. Nice buffet breakfast with plenty of options. Room was comfortable but we had two issues with the lights during our stay - some could not be turned off unless using the master switch - however, these were fixed promptly after reporting the next morning. Only 8 loungers at the rooftop pool, and the (only) two pool umbrellas blow over in moderate winds.
Stayed 7 nights in May 2023
Response from Matthew Everson on 6 Jun 2023
Dear Stephen Francis, We are delighted to hear that you enjoyed your stay with us and that you feel that our breakfast is nice, the room is comfortable, and helpful staff we have at our Hotel. Holiday Inn Bali Sanur thanks you for being our loyal guest and choosing to experience Sanur again with us. We pride ourselves on being there for our guests and we hope to welcome you back again soon. Kind regards, Matthew Everson, Cluster General Manager

10/10 Excellent

Anita

Stayed 1 night in May 2023
Response from Matthew Everson Cluster General Manager on 9 May 2023
Dear Anita, Thank you so much for your review of our hotel. I am pleased to know that you had an excellent stay experience with us. At Holiday Inn, it is our commitment to ensure all of our guests are happy with the product and services provided. Hope to see you again soon! Kind regards

10/10 Excellent

Najwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well located , a few minutes from the beach . Staff very friendly and helpful . This is my second stay and I hope to return again soon .
Stayed 4 nights in Apr 2023
Response from Matthew on 27 Apr 2023
Dear Najwa,We are delighted to hear that our service lived up to your expectations. Holiday Inn Bali Sanur thanks you for being our loyal guest and choosing to experience Sanur again with us. We pride ourselves on being there for our guests and we hope to welcome you back again soon. Kind regards,Matthew EversonCluster General Manager

10/10 Excellent

Thomas

Stayed 1 night in Apr 2023
Response from Nandar on 15 Apr 2023
Dear Thomas, Thank you so much for your review of our hotel. I am pleased to know that you had an excellent stay experience with us. Hope to see you again soon!Sincerely,Nandar KusumahDirector of Operations

10/10 Excellent

Raymond

Stayed 4 nights in Mar 2023
Response from Nandar on 17 Mar 2023
Dear Raymond, Thank you so much for your review of our hotel. I am pleased to know that you had an excellent stay experience with us. At Holiday Inn, it is our commitment to ensure all of our guests are happy with the product and service provided.Hope to see you again soon!Sincerely,Nandar KusumahDirector of Operations

10/10 Excellent

Hardik

Stayed 2 nights in Feb 2023
Response from Nandar on 2 Mar 2023
Dear Hardik,Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something that our staff take great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon!Sincerely,Nandar KusumahDirector of Operations

8/10 Good

per olof

Stayed 1 night in Feb 2023
Response from Nandar on 9 Feb 2023
Dear per olof,Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Nandar KusumahDirector of Operations

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff.
Stayed 3 nights in Jan 2023
Response from Nandar on 6 Feb 2023
Dear Don,Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us and that you feel that feel you received great service from our friendly staff. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Nandar KusumahDirector of Operations

6/10 Okay

Neeraj kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good and service also very nice however laundry no , should not use very very very expensive, paid nearly $115 aud for not even 2 kilo
Stayed 5 nights in Jan 2023
Response from Nandar Kusumah on 31 Jan 2023
Dear Neeraj Kumar,Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. I have also taken note your feedback regarding the laundry price. We will surely look into this as to provide our guests with a better price. Thanks again for staying with us. We hope to see you again soon! Sincerely, Nandar Kusumah Director of Operations

10/10 Excellent

Spirto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is good, Breakfast Excellent, Gym very basic, should have more equipment.
Response from Nandar Kusumah on 12 Jan 2023
Dear Spirto, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us, especially for the good room and excellent breakfast. We will be sure to pass your kind words along to our housekeeping staff and culinary staff. We have also noted your valuable feedback to add more gym equipment. We will surely look into this in the future. Thanks again for staying with us.We hope to see you again soon! Sincerely,Nandar Kusumah, Director of Operations

8/10 Good

Laura

Stayed 4 nights in Oct 2022

8/10 Good

Najwa

Stayed 3 nights in Aug 2022
Response from Eric on 30 Aug 2022
Dear Guest, We are delighted to hear that our service lived up to your expectations. Holiday Inn Bali Sanur thanks you for choosing to experience Sanur with us. We pride ourselves on being there for our guests and we hope to welcome you back again soon. Regards, Management Team at Holiday Inn Bali Sanur

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh & super clean. Helpful staff. Great rooftop pool. Great location. Nice size hotel, not too big. Comfortable bed & pillows. Would definitely stay again.
Stayed 2 nights in Aug 2022
Response from Nandar Kusumah - Director of Operations on 11 Aug 2022
Dear Jane, Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us and that you feel that our hotel is fresh & super clean with comfortable bed & pillows, great rooftop pool, great location and nice size hotel. Glad that you like it. We also appreciate your comments regarding our helpful staff. We will be sure to pass your kind words to all of our staff. We hope to see you again soon!

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Needed a hotel for the night. It was comfy clean and friendly
Stayed 1 night in Aug 2022
Response from Nandar Kusumah - Director of Operations on 11 Aug 2022
Dear Barb, Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us and that you feel that our hotel is comfy clean and friendly. It's something our staff takes great pride in, so we value your feedback. We hope to see you again soon!

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Clean hotel! Friendly staff!
Stayed 3 nights in Jun 2022
Response from Eric on 23 Jun 2022
Dear Guest, Thank you for positive feedback. We are happy to know that you had a wonderful stay. See you again soon on your next trip to Bali. Regards, Nandar Kusumah – Director of Operations

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, friendly staff. Could have been more on the menu and the pool was small maybe not a clean as it could have been. Having said that, it wasn't dirty so it didn't put me off.
Stayed 7 nights in May 2022
Response from Nandar on 15 Jun 2022
Dear Guest, Thank you staying with us and providing us your feedback. It is important for our continuous improvement and hopefully, we could serve you better on your next stay with us. Regards, Nandar Kusuma - Director of Operations

4/10 Poor

Masud

Disliked: Staff & service, property conditions & facilities
A new hotel that falls far short of IHG World standards. Need to fix failing units such as TV hardware, poor signal and programming choice.
Stayed 19 nights in Apr 2022
Response from Nandar on 15 Jun 2022
Dear Guest, We are sorry to read that your stay was not up to your expectations. Rest assured, it was not what up to our standard and will investigate the matter. Regards, Nandar Kusumah - Director of Operations

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がキレイ!シャワーのお湯たっぷりで心地よかったです。スタッフの方も親切でした。ホテルの時間、気持ちよくすごせました
Stayed 2 nights in Apr 2024
Response from Ikhyar on 23 Apr 2024
Dear Yumi, Thank you so much for your review of our hotel mentioning the super nice hotel and helpful staff. I am pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Kind regards,Ikhyar Setya - Management Team

10/10 Excellent

P.J.E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024
Response from Sarah on 22 Apr 2024
Dear P.J.E, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren 2 Nächte, alles soweit in Ordnung. Insbesondere das Personal ist hervorzuheben, immer freundlich und hilfsbereit.
Stayed 2 nights in Apr 2024
Response from Sarah on 8 Apr 2024
Dear Mr. Andreas, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

6/10 Okay

CHIKA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sarah on 21 Feb 2024
Dear Ms. Chika, Thank you for leaving us review and sharing feedback about your recent stay. We are sorry to know you had a less than pleasant stay with us. Please kindly share your experience so we can obtain any detail regarding your stay. Again, we regret that this impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.Sincerely, Sarah Devita – Management team.

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
丁寧な対応ありがとうございました😊 いつも満足なホテルです。
Stayed 4 nights in Feb 2024
Response from Sarah on 12 Feb 2024
Dear Ms. Fuka, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Yeon Joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money with excellent location!
Great location in Sanur - a bit off from the central area where all cafes/ bars are surrounded but got some great selection of cafes, restaurants and beach bars nearby. Very close to the beach and would definitely recommend staying here if you were in Sanur. But cleaning would need some improvements like bed sheets and towels! (one of my towel was worn out..)
Stayed 5 nights in Jan 2024
Response from Sarah on 29 Jan 2024
Dear Mr/s. Yeon Joo, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sarah on 29 Jan 2024
Dear Mr. Danier, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Inkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sarah on 28 Dec 2023
Dear Ms. Inkyung, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Erna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sarah on 18 Dec 2023
Dear Ms. Erna, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Sarah on 21 Nov 2023
Dear Mr/s, Thank you so much for your excellent review of Holiday Inn Bali Sanur. We are pleased to know that you enjoyed your stay with us and that you feel that you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team

8/10 Good

Hirotomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sarah on 10 Nov 2023
Dear Hirotomo, Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Sincerely, Sarah Devita - Management Team