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"Very underwhelming stay and I feel like the reviews so far are a little misleading. Room and property was clean and free bike hire. That’s about it for the highlights. Lowlights. Nowhere to sit around the pool. A few lounge beds that were not close to the pool and when you were in the pool it was like you were in the bar. Not relaxing. Property is nowhere near finished and even when it is I don’t think it will be up to scratch. Went to check in a little before the time. Property was completely empty. Staff said they would WhatsApp us when the room was ready and it was a roasting hot day. No WhatsApp message before the check in time or after and no offer for towels and to sit around the pool whilst we waited for the room to be ready. Bathroom wasn’t great for a recently renovated room either. Wouldn’t say it was modern. Would not return "

"Wonderful location with lovely staff and a delicious breakfast. "

"The kindest staff you could ever meet "

"Hotel was quite old and a bit run down, rooms were very basic for the Grande Spa room. Amazing location, but wouldn’t stay there again. It’s very big and wasn’t fussed at all on the rooms or buffet breakfast "

"Very busy street, but not too far away from the beach and mall. It takes about 20 minutes to get to all the sites you’d want to see by walking."

"The bathroom has a lot of old and fungus."

"Our first trip to Bali, and I really enjoyed this area. Good choices of restaurants around and the hotel was amazing. The staff were very helpful and friendly, the grounds are kept so tidy by all the gardeners. We really enjoyed the adult section (Club Santrian) so there were no kids running about. Would have been nice to have drinks and snacks served to us during the day in that area. "

"Place is very nice. If you want people to stay at your lounge lower the prices a little bit "

"Totally amazing. The most comfortable bed ever!!! The room was huge and beautifully furnished. Excellent location and the bar and restaurant, Cork was soooo good. Been to Sanur so many times and so surprised to find a diamond right in the middle of everything. Already rebooked. "