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"Fabulous team of staff "

"A step back in time, but with modern values . Phoenix seem to balance it perfectly. "

"Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city. "

"Worthy with the price"

"The restaurants were very tasty and the rooftop pool was pleasantly quiet."

"Great Hotel. Room and bed were very comfortable. Friendly helpful staff. Breakfast was excellent. Highly recommend"

"Loved my stay at platinum, the hotel felt premium and the staff were very friendly "

"A very beautiful hotel with a lot of beautiful features and traditional items, good service, good foods and perfect locations. Definitely will come back. The front desks were very helpful, especially Ms. Claudia and her friends / crew. thank you."