Search Hotels Near Desert Hills Premium Outlets, Riverside

"I was greatly disappointed by the terribly horrendous beds. When you lay on them you sink 6 inches making it difficult to climb out. They are more like hammocks with springs popping through. The comforter was torn terribly. Faucets were loose. And when they moved us to another room eventually...the room stank like airplane glue or toxic grouting. The staff was miserable and uncouth. I'd rather sleep in my car and the room was $425 a night plus parking. All in all you couldn't pay me to ever stay at a Renaissance hotel again. "

"A great time thank you "

"The room was great for our short stay needs. Front desk staff excellent and the texting option made everything super easy, responsive and peace of mind. "

"Good view "

"One person works the front desk so waits are long. Room AC and bath fan both sound like freight trains. Elevator broken. Ice machine broken. 8 pools filled with leaves and junk. Our room with pool view was actually a room with view of loud pool pump station building. No pool towels! People were told to use bath towels then wait in line in the lobby, dripping wet, to get fresh bath towels. Very disappointing experience."

";we checked in and the bath mat in the bathroom was dirty and had to be replaced. The showere had one temperature-Hot in the highest setting; valve had to be replaced. Our room was not made up when we came back to it at the end of the day. The room had no pen or paper."

"Everything was perfect. "

"Great for our 3 and 5 year old sons!"

"They need to find a pressure washer and clean the sidewalks and walkways. Filthy. I don't think the elevator has ever been cleaned. Nasty and it is the first thing you see if you aren't on the first floor. The rooms seemed clean, a bit outdated but ok. The pool and spa's were wonderful. The STAFF was the best part of the hotel. The restaurant was ok too. "