Hotel Murah di

"The staff; Sharon, Nayeli Front desk Assistants and Harley Manager need training providing quality customer service, emotional intelligence and effective communication.. My reservation for two suites cancelled despite communicating with staff twice in one week of our arrival and receiving check-in email. The delivery of cancellation lack compassion and professionalism. When asked to assist with checking availability at other sister facilities I was informed this facility does not have access to...

"The pool was ok, the staff member Alexa was sooooo rude and unprofessional after asking for toilet tissue multiple times, she smirked like it was a joke. We didn’t have any tissue our entire stay and ending up leaving early, and finding another hotel. My children were devastated. I will NEVER stay at this resort again. I’ll have more to say in my email report. The hallways were also very filthy. "

"The hotel is nice and clean. The only issue I had was that they put everyone in the same corner of the hotel. You have people in rooms next to each other and in rooms on the floor above you. The walls are not that isolated and you can hear people walking and talking. I understand if its full, but it was mid week and not full. "

"NA"

"Staff was wonderful but the sheets were not clean and the floors had tears and scuffs. "

"No Ocen view. Clean room and amazing Staff."

"Needs some tlc. Beds were hard. Should have a common area for like laptop users or where people could play cards. Location was great."

"Soon as I walked in it smelled clean. The staff was very polite and friendly. Overall great experience!! "