"The main building rooms just feel dirty. We had cockroaches get into our food in the room. We had a really bad room service chicken meal that we couldn’t eat.
We left after 2 nights of a 5 night stay. We had already moved rooms twice and they wanted us to move a 3rd time.
They get you to sign a form at check in that you aren’t entitled to a refund (if you booked a room with no refund)… this should have been a red flag. They then tried to get me to sign a form on departure stating I wouldn’t be entitled to a refund. We haven’t even asked for a refund we were just happy to get out of there.
In fairness- we stayed in the main building, I believe the kids side is newer.
A few good pool slides and a kids club are very available at a lot of hotels in the area so I would definitely skip this place if you are reading this. "