Cari Hotel di Basel-Stadt

"The staff were so pleasant. They gave us welcome smiles any time we encountered!"

"Great location lovely room nice staff but very noisy sleeping there due to street noise . The A/C was not really A/C that was unfortunate."

"Clean room and well appointed with AC. Stayed only a night so not much to experience."

"Eva was very helpful. Good location near tram stop to bahnhof"

"Booked at 10pm and checked in at 12am as we came into Basel late - front desk gentleman was super great. Helped with directing parking (our car was higher than 1.9m so the basement hotel parking wasn’t possible but concierge send us to one nearby Claramatte(?) 5 minutes walk away which was fine (overnight 10pm-7am was €1.50 per hour. Hotel was clean, bright modern decor. Wife was very very happy with bathroom lighting as other premium hotels we’ve been in the past had quite dark lighting so...

"all rooms don't have AC so you have to be careful. I had to upgrade my room because no AC do not fit me ;) They should say so when we book. We should have an option."

"Good hotel but location is not close to main visit areas, so need to take the tram"

"The hotel was very nice. The staff very courteous and friendly. The only drawback being that they didn't except EUROS for payments, such as breakfast and dinner. Only credit cards or Swiss Francs (CHS)"

"Excelent breakfast"

"The best thing about this hotel is its location. It is right next to the train station and yet not noisy, at least in the rooms facing the courtyard. Tramways are accessible from there to any destination. Their efforts to make it sustainable can also be praised, with a free refill of excellent mineral water when bringing one's bottle. Yet, overall, this hotel is overpriced. The rooms are not particularly large, and the breakfast is good but not exceptional. The main issue was their A/C, which...

"Air conditioning did not work and we tossed and turned all night due to extreme heat. Our flight to Switzerland was canceled and rescheduled for 24 hours later. I called as soon as this happened but since less than 24 hours, I now have to deal with insurance since Hotel D charged us for the night we were not able to stay anyway. The day we did arrive it was very hot and no AC. Location is pretty across the street from the river."

"Staff responded immediately for any of our concerns… it was 100° in Basel and the hotel did everything they could to keep the building cool. nobody in Switzerland could give us really strong air air-conditioning like we were used to at home."

"Mit einer genug ausgestattenen Küche und einem schönem Badezimmer kann man sich eigentlich nicht beschweren."

"We enjoyed the tram stop at the front door, so convenient. Front desk afternoon staff was very helpful"

"Excellent property right in the center of town! Super convenient with parking, near shops and nightlife, easy walking distance from center of town and everything around. The hotel is very clean, the staff are wonderful, the rooms are beautifully decorated, spacious, and comfortable! The shower was superb and the amenities were great! We'll definitely be returning!"

"I request refund for the difference of a twin room and queen room."