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"Great Staff , wonderful service"

"I had a wonderful experience at the Hilton Green Plaza. The location is unbeatable if you love having everything at your fingertips; being right inside the Green Plaza Mall means you have hundreds of shops, a cinema, and endless restaurants just steps from your room.  The service was top-notch—the staff were professional and made check-in a breeze. My room was spacious, very clean, and surprisingly quiet given the central location. I particularly enjoyed the breakfast buffet, which had a huge variety of fresh options. Whether you’re here for business or a family trip, this is easily one of the most convenient and comfortable places to stay in Alexandria. Will definitely be back!"

"Clean rooms. Super room location. Mr Mohamed front of the house manager was very very cooperative and his reception team are fantastic at all the times. Housekeeping and restaurants were very nice. We have had a very nice stay at the Alex sunrise hotel. Thank you very much everyone 😊. Mahmoud Mousa rooms 1118-1119"

"Average "

"Was great"

"Wifi didnt work, otherwise It was fine."

"Needs some attention & money spent on this hotel to live up to expectations. Staff were excellent but the hotel is clearly badly managed. Breakfast was not efficient, partly due to unusually high volume of people. The ‘ manager ‘ strutted around watching the wait staff struggle . 1 poor man trying to cook eggs for way too many people. It was a long wait for my poor husband ! "

"A hotel from a by-gone era. Just like out of an Agatha Christie novel or movie. …. Of course it is since, it opened in 1902 and they’ve kept the traditions and service from that time. Where did you last dine, where the restaurant waiters wore black tie with white gloves and your main course was delivered under a cloche. And where chamber maids were dressed in black and white outfits . The hotel service is excellent, restaurant superb and the rooms spacious and clean. You’ll never forget your stay at Le Metropole. "

"Our suite wasn’t cleaned once during our stay, only once did someone try and we told them to come back but they didn’t.So no towels no water replenished.Also no breakfast included in our booking which was a surprise to us."