"The hotel itself was ok - however when we arrived the corridor to our room was full of dirty plates and sheets etc., all just sat there on the floor from where they must have been clearing the room out.
A very noisy hotel, lots of guests being loud late at night.
The pool was fine, although very overcrowded with kids.
The staff were awkward and most had quite a bit of difficulty understanding English. We had a disappointing experience where one staff member allowed someone to push in front of us in the reception queue, they didn’t even say anything.
The restaurant was the worst, sadly - had to order drinks 4 times and they still didn’t come… my partner ended up having to walk to the bar with the waiter because he didn’t understand what we were asking for. Ordered steak and wasn’t given a steak knife… asked for the bill and it never came.. had three different waiters come to our table while we were eating, all to ask our room number.. never offered us dessert menus.. and then a mandatory service charge was added to the bill, despite the appalling service."
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