Cari Hotel di Cairns

"Ocean view was spectacular room 721 was magnificent We had 2 balconies with great ocean view . Comfortable bed ...nice mini kitchenette. The only negative thing was the dated cupboards but roomy and functional Staff friendly and helpful. Would recommend this hotel ."

"The room was lovely with a little view of the ocean, however they must have had new staff and we had an issue with wifi and the app required for the garage. She took ages and finally another staff helped her and said we could as we had an appointment to attend."

"All of the staff were very kind and helpful. However, there were a few issues during our stay. I booked two rooms, and only I developed small itchy bumps on the tops of my feet that looked like insect bites. The other person staying in the same room had no symptoms, so I wondered if there might have been insects in the room slippers. The next morning, we also found many ants near the TV in the other room. Since the hotel is located in a nature-rich area, it may be unavoidable, but it was still...

"Room very small, hotel very busy, there was no where to sit out and have a glass of wine, poolside cafe only. Our room was very small and sheets stained badly. Would have been ok for one night but I was sad I had to spend 3 days there. Travelling so seeing many hotels "

"Waking up in the morning to the sun rising over the ocean was an incredible experience. The pool and amenities were among the best. A small issue was handled professionally and with proficiency. Definitely would recommend Riley Crystalbrook to friends. "

"Great staff, location, food. Expedia has this classified as a three star hitel; WAY BETTER!!! We are staying in three star hotels throughout Australia and this one puts them all to shame. Way to go Novotel Cairns!!!!"

"Centrally located for walking to beach, shops, ferries and only 15 minute Uber/Taxi from airport. Staff are welcoming, professional and delivered luggage to room. Room has good WiFi and we booked a harbour view with large balcony with chairs & table. Room has all facilities and is adequately spacious. 2 minor downsides are: 1. There is opaque glass in the bathroom so when the light is switched on in the night it shines in the bedroom. 2. At night the ‘mood’ lighting is very dim. We opted for no...

"The staff was great, but the location is even better. If you’re looking to do a snorkeling tour it’s a simple walk to the harbor. Also, because there are no great beaches nearby. The lagoon right nearby is perfect for swimming and the water temperature was wonderful. I will definitely stay here again when I return to Cairns"

"Nice big rooms. The shower over bath is a bit outdated. Remote for TV needs to be replaced as had a hard time turning it on "

"Amazing hotel. Great rooms, extremely nice and helpful staff, amazing location and decent breakfast. "

"Great spot for families . Needs to regulate some of the smoking trends around kids and also karts around kids play area is a receipie for disaster . Overall great spot for families "

"Great location, staff is terrific "

"Did not meet the staff as we arrived after reception was closed and were out most of the days. The pool was amazing and the check-in and out was fabulous. Highly recommend this one!!"

"The staff were a great help in our needs working with Expedia. Super location "

"The toilet was leaking and there was water everywhere in the bathroom. All the taps dripped constantly. The air out of the air conditioner smelt like mold. "

"Large 3 bedroom apartment witb Ocean views. Fabulous location, fabulous stay. Would definitely go back."