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"Friendliness of the staff"

"A good business hotel in Douala with a very good pool. The restaurant has daily specials allowing you to eat there regularly as well as weekend entertainment."

"Stayed overnight. No water I couldn't wash myself, a/c bearly working, no internet connection, no bar to have a coffe fresh water, no restaurant to have a meal, staff barely talking at all in any language....realy sad atmosphere. I use to stay in this hotel and it was a decent place totally opposit of what is now."

"pas de chambre disponible à notre arrivée après avoir réservé et payé 48h avant obligé d'aller à la gendarmerie pour se faire rembourser et remboursement non complet manque de respect verbal de la part d'un intermédiaire pour le remboursement obligé de se plaindre à l'accueil pour avoir une proposition de --- -relogement, logement de substitution d'un standing bien inférieur à celui choisi lors de la réservation pas d'implication correcte et normale dans le respect du client, de la part du...

"Hôtel à éviter, des crasses partout, des excréments de souris sous les oreillers et dans les tiroirs de cuisine. Pas de petit déjeuner comme stipulé dans l’annonce. Environnement très bruyant et pas de repos même dans la nuit. Internet et électricité sont rares dans cet hôtel "

"Great hotel to stay for business purposes, clean facility, prices great and it's worth the experience. I had a wonderful time here with my business partners. I will definitely visit this hotel again. Friendly management team, got to interact with the manager and director who were very helful to me. Some of the amenities are a little worn out and needs updates and repairs but other than that is very minor issues giving the age of the building. But security is wonderful too."

"We only stayed for one night, but the facilities were modern, the room clean, and the staff friendly. As West African hotels go, this one was very nice and reasonably priced."