Cari Hotel di Kabupaten Carroll

"The check in staff was super nice and helpful and I feel bad such a friendly person has to work in such a place. But it is clear management does not care in this property. Absolutely disgusting room. Fluids and stains on the bedding and towels. The rug was so dirty our socks were stained immediately. The “balcony” was broken and rotted. The chairs were covered in filth. The shower was moldy. The sink was moldy. We have stayed in some dumps but this takes the cake. And it was NOT cheap. That’s...

"The hotel was great, the pools and hot tubs were really nice, they did get crowded but we still had a good time, lots of fun things for the kids to do they had a play ground, movie room, ice cream social every day. They only negative was I had requested for adjoining rooms for myself and my sister and when I called the day before they told me the room numbers we were going to be in and were able to accommodate the request but upon check in, we did not receive the adjoining rooms and were on 2...

"Loved our stay beautiful views and polite staff!"

"Could have used more space in the breakfast area"

"Hotel is clearly aging and maintenance is not keeping up overall hallways, rooms, and hotel was not clean."

"Dinner on the veranda was great. Breakfast was terrible."

"The property was amazing. Great location. Jenny, the general manager who worked at the desk was so accommodating and helpful. Anything we asked we got within a minute. It was a great place to stay!"

"Room was gross and not cleaned, toilet paper was not refilled, shower drain wasn’t draining any water."

"Honestly, we were quite disappointed with our stay, especially considering the price we paid. There were several issues throughout our visit that, taken together, significantly impacted our overall experience. The hallway floors have noticeable soft/low spots throughout, including one large enough that our daughter tripped and fell after stepping into it. The hallways were also extremely hot and humid, almost as though the air conditioning was not functioning properly. I understand that summer...

"Property was nicely maintained and the rooms were large and kept clean. Staff was mostly very friendly. Close to all attractions and walking distance to the outlets and restaurants. I will say there was a few downfalls though. This place falsely advertises a Waterpark picture when in fact there is no water park there. It is actually 5 minutes down the road and $32. Why keep that picture up when you do not offer that on site? Also breakfast is so odd you have to order off a special menu with 6...

"Terrible all around. I can say a single good thing about this hotel. Bathroom was dirty hair in the shower, shower didn't drain. We had fruit flies everywhere. We got booked into some damp basement kind of room with windows that couldn't open and no air conditioning. Was on the phone all night with front desk. Worst hotel I've ever been to."

"Our check-in wasn’t the best—arrived at 3:40 for a 3pm check-in. Our room wasn’t ready and the desk clerk wasn’t very helpful, only informing us check-in is between 3 and 4 (even though all communication said 3). Our room wasn’t ready until 4:20; during this time, we heard multiple travelers being told their room wasn’t ready; one mom asked if they could use the pool while they waited and were rudely told “well, you need a room key to use it…” I couldn’t believe the lack of empathy for this...

"At one point this place must have been beautiful. Nice view of the mountains but the place is very outdated. The pool paint is all chipped. The pools were very dirty. The pictures shown are nothing like the place looks. Outside the grounds were unkept, the paint on the trim was all chipped, the buildings are more brown than white in the pictures, the mini golf course was very run down. Inside the building was outdated as well, they need to do some serious renovations at this place. I only...

"All the staff is very friendly and helpful Elaine is my favorite"