Cari Hotel di Caux - Austreberthe

"Reception was non-existent. I waited for almost an hour and tried to contact all the given numbers listed on the front door but none of them were on WhatsApp or able to call with data. I then proceeded to go the hotel next door (Hotel Premiere Classe Rouen) to seek their assistance. Finally, got the code for the safe which kept the room cards. Based on booking, it was supposed to the smaller building, but room allocated was the building opposite. No other follow ups. I was not even given wifi...

"Des hôtes fumaient dans leur chambre et couloir ca sentait jusqu'à dans notre chambre. Un micro-onde au premier étage est mis à disposition. Une utilisation jusqu'au petit matin pour certains gênant l'établissement en riant et parlant très fort. Une odeur, dès l'entrée de l'hôtel d'encens mélangé à de la friture émane et c'est franchement désagréable. Sinon propreté dans la chambre, bonne literie et personnel agréable et souriant. Petit déjeuner très basique mais cohérent avec un hôtel 1ère...

"Very friendly receptionist on arrival, we were able to get into our room early. Breakfast was good and very easy access into centre of town and to the train station."

"You could not regulate the temperature in my room. There was often no one at the front desk. With one exception, a very helpful woman, the staff that was there was unwilling or unable to help."

"Das Hotel liegt etwas vom Zentrum entfernt, ca. 20-30 Minuten zu Fuß. Es ist sehr modern. In meinem Zimmer war der Platz für die Toilette so eng, dass jemand mit viel Umfang bzw. Gewicht Probleme bekommen hätte. Das Personal war sehr nett und zuvorkommend."

"Great location in the center."

"The hotel was very nice and clean. The staff were excellent- all very friendly and helpful. We can not comment on the breakfast as we decided to walk into the old town instead which was only an easy 10 minute walk away - and very lovely when you get there. It was great to have onsite parking but it was a bit of a faff as it is fairly tight spaces and you need to use codes to get in and out - but still good to have . The only reason we didn’t mark it excellent was because the on site facilities...

"Parking to be paid extra at the property - not mentioned upfront. Check out - no one available at the reception around 7 am to support the check out and no clarity what to do in such cases,"

"Chambre propre"

"It wasn’t amazing. These ratings suggested it would be amazing. It was just what I would have expected from a hotel."

"Nice room. Garage entrance was a long and very narrow passageway. Location is perfect. Breakfast is fantastic. I would stay there again."

"Brilliant stay. Clean, functional, family rooms are perfect."

"This was a great place to stay in Rouen. Right across the street from the Seine. Easy walking distance to museums, restaurants and bars. The gym and pool were well kept up. I wished I had brought my swimsuit. The staff was helpful. The breakfast was great."

"Ottima posizione per visitare il centro di Rouen. Ottima colazione"

"It was a nice place"

"Lovely hotel in a great location. Rooms were clean and well equipped and the staff were friendly, helpful and spoke good English. Would recommend staying at this hotel!"