Cari Hotel di Kolombia

"Beautiful property. Exquisite service. Kind and available staff. Delicious breakfast."

"The young front desk staff was extremely rude during check-in. When I contacted the manager about the situation, he showed very little concern and did not ask what happened or offer any meaningful solution. I ended up reaching out to Expedia for help, and they were the ones who actually assisted me and explained what to do regarding my issue. The biggest problem was the poor customer service and lack of training at check-in. The staff did not explain breakfast hours, provide the Wi-Fi...

"Nice property and great location. However, the customer service could use improvement. I was not impressed with the service at the reception desk, as the staff seemed unhelpful and lacked the level of hospitality I expected. While the property itself was enjoyable, a more welcoming and attentive front desk experience would have made my stay much better."

"Very good"

"This is a 3–4 star hotel. The staff is not very helpful. There is basically no staff on the beach to get your towels and chairs. The service on the staff are not adequate."

"Great experience/Vacation, the staff was very friendly and helpful. The food was really good as well, highly recommend Seaside Grills catch of the day, we can’t stop thinking about it! Only downside of this resort was there wasn’t a built in pool bar or people offering excursions, very calm resort. Other than that 10/10! Shout out to Jesus, Naileth and Luis who took great care of us and had the drinks flowing!"

"Great experience"

"Muy agradable, solo falta más privacidad en las acotaciones, se escucha todo lo de la habituación de a lado"

"Beautiful hotel, very clean and staff was very friendly, rooms were kept clean and all you needed was there, convenient location also"

"The hotel was located in an excellent location. The room and facility was spotless. Only 1 thing that we didn't like - everyday we returned to our room, the cleaning person was just chilling in our room. It was like we startled her by returning and she'd start back cleaning. We enjoyed the free food at the lounge for breakfast and throughout the day. The pool was amazing. We walked to a breakfast cafe a couple blocks away, walked to dinner one evening. The hotel is connected to a mall and...

"Work but could be better, the rooms structure is weird"

"The hotel is pretty. Needs some up keep pool is falling apart"

"Great hotel overall! The staff are wonderful, really helpful and friendly. The rooms cozy and comfortable. The hotel location is perfect, not in the middle of the party so it’s easy to sleep but walking distance to the bar and clubs area (less than two blocks)"

"Everything was excellent. The room was super clean and very spacious, breakfast excellent and delicious and the staff super friendly, professional and helpful. Camilo, the guy who help me with the luggage was so lovely, always smiling and so helpful. I recommend this hotel so much, for sure I'll be back."

"Me encantó el Hotel muy cómodas las camas"

"Breakfast very traditional and excellent"

"Everything was on point I really wanted go back"

"Great location , great staff , I will come back 100%"

"Beautiful hotel. Felt so fancy. Free breakfast was yummy. Staff were kind and helpful."

"Great staff"