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"clean rooms "

"The check‑in process was very slow. Only one staff member was working, and although she was polite and friendly, the process took much longer than expected. She spent a lot of time explaining every detail, which made the wait even longer for guests in line. This definitely added to the overall check‑in delay."

"Convenient location. Clean and great staff. Garage elevator was being upgraded so hard to get bags to lobby "

" weee really nice. "

"Patricio, Rachel and Indina (sp?) made the stay fantastic! clean & comfortable, easily walkable area & a great team! thanks!"

"Not bad"

"It was a great place to stay. Breakfast was great and a big plus. Staff was very friendly and helpful. "

"Hotel was nice, check-in counter staff was friendly and helpful. Room was very comfortable and the restaurant was amazing. Did not appreciate housekeeping repeatedly knocking on the door despite having the privacy hanger on the door. I was alone in my room trying to use the jetted tub so I could not answer, and the constant knocking was frustrating. They came back again shortly after my husband returned to the room where we found out they just wanted to bring more towels. We didn't ask for towels, we only had a 2 night stay and there was already plenty of towels in the room. A bit frustrating so I had to dock a star."

"The king bed was very comfortable. Location was very convenient to Olde Mystick Village and the Seaport, just a few minutes drive. "