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"Our room was extremely dark! How do you pay for an upgraded king room and get zero natural light??? Weird! The location was great or what had planned or our stay, but the room was very disappointing! The staff "greeting" near the escalators on street level could be more helpful and friendly."

"Very clean room. Location is incredible for access to central London - literally 5 mins walk to the tube station. The room was spacious but I was in the top floor which had very small windows so the room was quite dark. No issues if you’re not planning to spend a lot of time in your room. The bed was quite soft - just be aware if you like a firmer bed. Nice amenities in the room."

"I cant say enough great things about this hotel. The location was phenominal and the staff were all so so nice. Shout out to the girl with the nice hair who let me check in early!"

"Clean room, nice and quiet. Dining room a bit space and a bit confusing. Coffee should be free! Coffee maker in the room doesn’t work and no coffee creamer. "

"It was great, but not variety"

"not stayed here for a while but the rooms have improved. good location for centre and station"

"Excelente ubicación, insta y servicio"

"We booked another few days before we fly back home."

"Just older hotel than what the pictures show."