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"I struggled to rate this hotel fairly. It is a nice hotel. The rooms are clean. The location is perfect. It is surrounded by restaurants, shopping, and about a 20-minute walk to most theaters. The reason I won’t stay here again is that the walls are paper thin. I could hear every conversation in the room next to us, and it seemed as if they were speaking in a “regular” volume. We could hear every room in our vicinity’s doors closing in the hallway. Also no air conditioning so you will most likely need to sleep with your window open. One night, there was a car alarm that went off for a long time. The hotel does leave ear plugs next to the bed, so I am sure they are aware of this issue."

"Everything was great except the size of the room. It was hard for two people to negotiate, especially when one of them is 6'4"."

"Good location, friendly staff and nice ambiance. Bathrooms small and rooms fairly basic but very comfortable and clean. "

"Limited amenities. Very small rooms. Boxed in beds. No water, no glases, one pillow, no tv. No onsite restaurant. For the price this isnt acceptable and i clealy should have read the hotel details more. Just expected these as standard. Other than that it was ok. Hallway carpets dirty and well worn. But its a hallway. Stayed in better cheaper accomodation."

"This was a return stay for us. We were happy from the last stay that's why we stayed at this property again for this trip. The included breakfast was good. Not just Continental breakfast. The hotel was quiet. Just a short walk from terminal 4 via a covered walkway. Terminal 4 is connected to the other terminals by free underground train."

"The hotel is brilliant for a short stay in London. Central location, easy access to public transport and the room is immaculate. "

"Good overall 1 night stay"

"Hotel and Staff were amazing, lovely breakfast, only down side was room was next to the cleaners room so very early wake up call"

"Very expensive; tiny rooms. Pleasant staff but the experience was not remarkable."