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"Ike"

"The best thing about this hotel it's the private Beach and it being Is a quiet hotel. I went on the first week of September and we were probably about 10 people on the beach. Next I will say the pools are very nice they have an infinity Pool. You have to note that this hotel is drive down hill to get to the hotel it's a bit steep and it's not walkable. Unless you want a workout. Because it's located on a hill the hotel rooms are distributed in tears and you have to go down a great number of stairs get to the beach. Not great for people with mobility issues. The restaurants are really nicely located with a beautiful view of the Bay. I will say this was the best choice for me and my mother because of the quiet beach and quiet area. Plus the beach doesn't have strong waves as other beaches in Acapulco like Condesa beach. "

"A greatly enjoyable stay. Spacious comfortable accommodation, immaculate bed linen and towels, generous supply of quality toiletries, a decent coffee maker with good coffee, and something I’ve never commented on…really good loo paper wide & soft! Add to that friendly helpful staff from receptionists to restaurant and security staff. In all honesty, this hotel is impossible to fault! "

"Excellent service"

"What I really like about the property is the people that work there. They were really nice and attentive. The cleaning lady was amazing! We would go to the beach and pool and bring all kinds of sand and wet towels back to the room, and she managed to have it spot on clean every day. The pool was great, I think it's a bit outdated, needs some general upgrades, but my 5 yr old son loved it. The breakfast buffet was also really good, specially for the price. There is also a Tarascos Taco place about two blocks away, and that was our dinner spot. The tacos were really good. Love this place and would love to come back soon."

"Beautiful property. I'm glad to see Acapulco bouncing back. I look forward to coming back to Banyan Tree over and over again."

"Amazing hotel"

"New adult pool and kids pool "

"The Hotel was very clean "