Cari Hotel di Henrico County

"This was the second year we chose to stay here for a baseball tournament. For the price it can’t be beat. Our King room was large, bed was very comfortable and the kitchen was wonderful to have - we ate most of our meals at the table and chairs provided. I rise much earlier than my husband and enjoyed the two minute drive to Wawa (also within walking distance- just not for me) for a coffee while watching the planes landing at the Richmond Airport across the street. The facility is modern...

"Breakfast and Dinner were both FREE and Excellent!"

"Our stay at the Hilton Garden Inn Richmond had some true highlights, starting with a perfect, convenient location that made getting around effortless. The customer service was genuinely warm and attentive, and that made a real difference throughout our visit. That said, the property itself feels a bit older and could use some upkeep. In our room, we experienced a few maintenance issues that affected comfort: the tub would back up during showers, the sink had a noticeable leak, and some basic...

"The staff was very courteous and the property was very clean."

"Great service"

"The room was not that clean. There was hair in the sink as we checked in and several stains on the couch. The room was spacious and quiet atmosphere."

"Worst place I ever stayed at. Smells like crack all over the establishment"

"One day they didn't clean room services, the towel are'nt change, terrible!"

"It was a decent place but the front desk was extremely helpful. Megan was really sweet and attended promptly to my request regarding the room. She was respectful and ensured that I had a pleasant stay. I appreciated that very much. Thank you Megan and the team."

"I had a really bad experience. I booked a room and I wasn't aware that the elevator was not working. I discovered that once I arrived there and it was already paid. The hotel put me on the fifth floor. Once I arrived there, there were bed bugs and a leaky air condition. I went to complain the response I got was "well you get what you paid for." SobI left at seven am because the front desk person told me to come back at three fifteen p.m.; once I came back they then tried to put me back on the...

"Location and clean rooms!"

"There was a loud exhaust fan in the bathroom that ran 12 hours a day that could not be turned off (it was on a hotel timer). It did not run at night, but from about 6 in the morning until 6 in the evening. Very disturbing. Who would design such a feature? I would never stay in the hotel again since I assume every room has the same feature."

"Management and staff made this a horrible experience"

"Good; clean room, hot shower, cold ac, free ice, vending machines, VERY well maintained breakfast facility, helpful staff, good parking. Bad; pool not clean. Multiple family were disappointed. Some tried to clean the pool. I stayed there on my way up to NYC and booked again for the trip down because of the breakfast. Waffle maker was a big hit for us. Good variety of choices."

"Don’t waste your time or money on this hotel. The rooms were not properly cleaned, and the property clearly needs pest control. Very disappointing experience."

"房內的設施都太老舊了。"

"The room and facilities were clean and well-kept, and the staff was friendly and courteous. However, on the third day of my five-day stay, I had to ask the cleaning staff to take out my trash because it hadn't been emptied, and I hadn't received clean towels. I also had to request additional coffee and coffee cups because they hadn't been replenished for two days."

"The room had mold in the window and mouse poop behind the beds. The flooring in the room was coming up which made me trip. The flooring in the hallways we gross with crumbs. Only one elevator worked and it was disgusting on the inside. The free breakfast was inedible."

"We only stay over night between flights. We were extremely impressed by the staff. Every encounter was friendly, polite, helpful, and welcoming. Both shuttle drivers were beyond pleasant. Desk staff smiled, had pleasant personalities, and were extremely helpful. The restrooms (in room & in lobby) were clean and stocked. Housekeeping held open elevator doors while wishing us a pleasant evening. The room was clean, neat and stocked. All employees treated these two weary, tired and frazzled...