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"Beautiful hotel, the only problem is there was not Air conditioning 😕"

"Friday December 6th 2019, 17:00KST. Lady in black suit at the check in counter called Misun was toxic. She charges around $50 USD for some random extra charge per person. Alright. Annoying but I will pay. HOWEVER, she completely ignored what we were trying to say or ask. Her attitude was bottom leveled, definitely not what I would expect from a 4 star hotel. I used to love Hyatt Regency and came to this hotel since 10 years ago. After experiencing the HORRIBLE customer service from Misun, I will...

"The staff was amazing and the hotel was good. There’s a small hike around the property. "

"Spacious room and well kept . Quiet and nice ambience. Helpful staff"

"Everything is perfect. "

"Pool was closed"

"good"

"The scenery surrounded the hotel is beautiful with sea view and wind turbine. The staff was very helpful to help us with the luggage as the pension is at the second floor. However the pension could have provided more facilities such as tea and coffee sachets or some convenient food available to purchase on sites. The location of the pension is suitable for self drive holiday."

"We had the best stay here. It’s a little off the beaten path, which was perfect for our getaway vacation. The owners made us feel welcome from the very beginning and quickly made us comfortable and feel like family. There are great amenities for little dogs like swimming pool floaties, free shampoo, and treats. The pool is very well kept and great for floating around with the pups. It’s not very big, but perfect for relaxing. The staff was also very helpful for translating and giving local...

"I am grateful that we were offered an upgrade to a larger room. It would be nicer to know ahead that the second room option is only the bedless (Ondol) one. "