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"Breakfast menu variety could be better as the same food variety is served consecutively over 2 days. Otherwise staff service is prompt even during busy hours. High tea food hygiene should be observed. Room is comfortable though the shower room door does not close properly. "

"Good location "

"Great time spenying at hardrock..nice view"

"Clean rooms, great amenities. Nothing to complain about except the road works outside (nothing they can do about it, though just to note when trying to walk to the hotel from CIQ)"

"Dear Kesturi, I would like to express my sincere appreciation for your exceptional care and assistance when I was unwell on 7 Dec.Your attentiveness, warmth, and genuine concern brought me great comfort at a time when I truly needed it. Your professionalism and heartfelt service are a credit to the hotel, and I hope your General Manager will know how much your support meant to me. Staff like you make a world of difference to guests. Thank you once again, Kesturi. Your kindness will be remembered."

"Our stay this time round as compared to 9 months ago is so much better. Every single staff whom we met were super helpful. Facilities also seemed to have gotten better. Just have to be careful while driving as the light right before turning into the hotel isn’t working and have to beware of traffic "

"Excellent"

"Staffs and services are exceptionally wonderful. "

"Everything was great with Shama Suasana "