Cari Hotel di Kerala

"We were very disappointed with many things... firstly the hotel needs to work on its maintenance part. The bathroom showers were broken n tap nozzles were too tight n clogged pores... could not take shower the first day. Then we complained they repaired it. The staff was sooo undertrained and raw.. And i feel they should atleast be aware of the hotel little basic know how... whm we were asking the staff about the property.. they gave us a blank look.. seemed very clueless The lady staff...

"Excellent staff superb rooms."

"Very nice hotel, very comfortable"

"Dear all at the Kumarakom Lake Resort, We thoroughly enjoyed our stay at your wonderful Lake Resort. Everyone at the resort, from start to finish, was ever so helpful. We especially enjoyed the gardens and the meandering pool the most. The afternoon tea in the garden and all the activities programmes arranged at the resort are excellent. The evening sunset trip on the lake and the music on the boat added to our enjoyment. A special mention of Kavi – his expertise with the camera phone was...

"Very nice, modern hotel with clean and comfortable rooms. The staff were excellent, courteous, and made the stay feel welcoming. Overall, it was a very pleasant stay. The only area for improvement was noise, as there was a low humming sound from the bathroom ceiling and corridor noise could carry into the room at times. With a bit more attention to soundproofing, the guest experience would be even better."

"Most professional staff"

"Bathroom was stinking and sink had cracked. Hard to set water temperature in shower. Staff was not courteous. The elevators were not secured"

"The staff have been beyond amazing, really clean Hotel great location to be able to get to plenty of venues around TRV. Highly recommend with the prices on offer at present. "

"It was a pleasant stay"

"Have to admit Taj spoilt us! A big shout out to the staff! Fantastic service and cuisine choices were made top notch. Highly recommend for couples!"

"A good resort for a getway from the city crowd .."

"Did not use the pool...the staff are friendly. buggy service from lobby to room is good as somebody is on staff at all times. Food is terrible. just go to the nearby hotel and eat."

"Hotel ambiance, friendly staff, clean rooms and breakfast buffet "

"Stayed there with my family of 3 on NY eve last year. The property was well maintained. While we didn’t get to try all the amenities due to the NY eve rush, the complimentary boat ride on the lake Vemnad was amazing (I would highly recommend to book in advance as it fills our fast). Food was ok. I would recommend this place who wants a quiet, family friendly place in Allepey. "

"It was off season so quiet but you can imagine the staff were always helpful and attentive. Our room staff were very kind. The spa staff were excellent too, yoga and treatments. Manohar in the cocktail bar was absolutely charming. "

"This must be the nicest hotel in Trivandrum, because everything was perfect. It’s a beautiful hotel, everything is spotlessly clean and the staff are so attentive. It’s truly a hotel where the pictures match how beautiful the property actually is. We travelled from abroad and loved our stay. "

"Beautiful property with an excellent staff. Highly recommend."

"Good resort, but will not rate as exceptional as the pictures suggest. Need major improvement in customer service"

"Service was good, very relaxing, lovely location away from the busy city."

"All good. "