Cari Hotel di Kerala

"We were very disappointed with many things... firstly the hotel needs to work on its maintenance part. The bathroom showers were broken n tap nozzles were too tight n clogged pores... could not take shower the first day. Then we complained they repaired it. The staff was sooo undertrained and raw.. And i feel they should atleast be aware of the hotel little basic know how... whm we were asking the staff about the property.. they gave us a blank look.. seemed very clueless The lady staff...

"Excellent hotel, would highly recommend a stay at Grand Hyatt. The hotel amenities were excellent. We enjoyed the dining options, the buffet breakfast had a wide variety of dishes which were all tasty and the restaurant staff were very attentive and friendly. We were well looked after and were sad to leave. "

"Such a dreamy resort set in the forest-the most perfect setting which makes you feel like you are in paradise. The room was spacious with break-taking views, the staff were pleasant and food was top rated. The room was clean but not quite to western standards-some small touches would address this. The hotel offers a number of activities throughout the day-this is a great touch."

"Very nice hotel, very comfortable"

"Breakfast is superb"

"A good resort for a getway from the city crowd .."

"Main Pool, Gym and Bar were under maintenance however, make shift arrangements were available. I would have preferred if this was informed at the time of booking. Apart from this, Front Desk, Room Service, Restaurant crew were fablulous and went out of the way to make us feel comfortable. "

"Did not use the pool...the staff are friendly. buggy service from lobby to room is good as somebody is on staff at all times. Food is terrible. just go to the nearby hotel and eat."

"Rooms were outdated, and the washrooms had poor ventilation with a foul drain smell. Despite booking three Coastal View Rooms together one book TDforExpedia booking, we were given two rooms on one floor and a third on another. Third room was on first floor which had a minimal coastal view. The hotel said the bookings came through separately and couldn’t place us together, which was disappointing on a family trip. The rooms were in an older section of the hotel (on the very far end), and the pool...

"Stay was great. But they have included the waterfall in the advertisement but the waterfall was not working. I have waited over 15 minutes. But otherwise, the stay was great. Staffs were professional. The food was very expensive. "

":)"

"Fabulous staff members, Azad and Sharma just to name a few. Incredible ambience. Every staff members contributed to make our stay memorable."

"Beautiful property with an excellent staff. Highly recommend."

"Really good resort, with the major positive being the property itself — you’ve got the backwaters and the beach on hotel property, and getting around is as easy as walking or calling for a buggy to transport you. Staff is also really warm and take great care of you. My two major complaints are: 1) food — there needs to be some more variety, and they need to add salt!!!! 2) some of the villas had older/dated plumbing hardware, so the faucets leaked or the shower wouldn’t really get a lot of...

"A very nice place to stay with an excellent breakfast "