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"Great hotel and is always my favorite one to stay. Nice and comfortable to stay here, shopping malls and eateries is all around this hotel and within walking distance. Friendly receptionist and staff of this hotel, especially Shalbrina always never let me down. Try this hotel’s hospitality if you anyone wish to visit Batam."

"Lovely place to recharge after a busy trip! All staff were amazing- so friendly and helpful! Organized a car and driver through Cassia so we could have a day sightseeing. That was fab too: Definitely cant wait to come back and stay again!! "

"Amazing place to stay! "

"*****"

"Love the hotel and staff. They are friendly and very helpful. "

"Second time staying here and the service from the staff here is consistently good"

"Na"

"Beautiful hotel, spacious, well renovated, many lighting in the room for different areas, hotel provided ample drinking water and complimentary minibar drinks, friendly front desk. Breakfast was a bit confusing for new guests, long and confusing waiting for services like juice and egg station, they lack clear signage about how to order juice and egg from staff who lack English conversation skills. Location was a bit far from many popular areas. It stated that there was a medical center within the hotel but it was closed when my family was sick and needed to access medical help. The room was locked and the front desk said it would be closed for the whole day. We did not use the service but the hotel offers free shuttle to and from the ferry, that is helpful."

"Well kept, quiet, beautiful spot to just sit back and relax. Staff were extremely friendly and everything was seemless. Would come back and 100% recommend. "