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"The bed was comfortable and the surroundings were very nice, which gave a good first impression. The pool was fine, though it could definitely have been cleaner. Unfortunately, the room itself felt quite dated and the bathroom was not very clean, which took away from the overall comfort. The biggest disappointment came on our checkout day when there was no water at all, making it impossible to shower or even wash up. We had paid extra for a late checkout, but couldn’t use it because of the water issue. The staff were friendly and apologetic, and we were promised an email with a credit note — but we never received it. With a bit of maintenance, better cleaning, and improved communication, this hotel could be so much better. It has potential, but as it stands, it was a frustrating experience overall."

"Clean rooms "

"The grounds are beautiful and the family friendly environment is wonderful."

"The area is wonderful, the game drives were the highlight of our trip, we saw different animals on each ride. The lodge was good too, the staff was friendly, food was ok, it was a bit noisy to be in a room by the pool but there was no option to select the room location on Expedia. Inside it was a bit dated and there were bugs (but it is in the wilderness so hard to keep them out). There were elephants coming almost to the restaurant which was amazing to see them right there. The entire idea to put this lodge at edge of the park is brilliant, it was a great experience overall "

"Great staff. Great buffet "

"Superb, elegant, family centric hotel.. my little kids loved it!"

"What an amazing experience. The lodge is beautiful-including great upgrades such as an infinity pool and wellness spa all nestled in a picture perfect bushveld setting. Every single member of staff were incredible. They were so friendly and helpful, always wanting to ensure our stay was comfortable and enjoyable. We thank them for all that they did for us. And special thanks to Dolfi our guide who took us around the reserve on our game drives. His energy and passion made every second special. Not only did we see such amazing animals, but Dolfi also took time to share in the conservation efforts and the spectacular plants and wildlife. His knowledge is fascinating and compassion for his guests and ensuring their enjoyment was refreshing. Thank you Black Rhino Lodge!"

"Nice place!"

"Outstanding service and excellent facilities. Particularly enjoyed the Wave pool and Breakfast"