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"the bar and restaurant are excellent, the rooms clean but a bit tired and the landings and corridors are in poor condition"

"Bit run down and dated. Even easily replaceable things like a pedal bin was broken. Staff were lovely and helpful and food and drink was fine. "

"Lovely refurbished room with premium facilities. Huge upgrade from last time I stayed. "

"The best of the best service in an amazing place, everything taken care of. Valet parking top class, met by name and greeted with details of your stay. Every member of staff knew who you were from room to room, but never over-pestered. What a place."

"Beautifully warm outdoor pool and jacuzzi even on a cloudy March day. Loved the steamy salt room. Really friendly staff and a good choice at breakfast. Will definitely be back."

"Breakfast was poor. Evening meal, for the price, not much better. Location a bit too far out of Whitby."

"Lovely stay in Harrogate, hotel and staff were excellent and the breakfast was amazing, everything and anything you could possibly need and eat "

"We arrived 2 hours early but were told our room was ready! On asking if there was a room we could upgrade to, we were given a Suite. Wow! it was fabulous and really changed our whole experience. The extra private sitting room was such a bonus and we made the most of it. Reception staff were welcoming and helpful and when we had drinks in the bar/lounge the barman was friendly and really efficient. We only booked one breakfast on the day we were checking out and, again, breakfast staff were friendly and welcoming. Breakfast was plentiful with good choices whatever your requirements are. We've stayed here before and would definitely stay again."

"Nice large beach view room."