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"We enjoyed our stay at Cadlao. Disappointing was lack of little fridge in the room. Staff was always very friendly."

"Check-in was easy and the reception staff were extremely helpful, which made a great first impression. However, the experience at the pool bar was disappointing. The bartender seemed unmotivated and lacked attention to detail. There was a promotion advertised at 480 PHP for a buy-one-get-one cocktail, yet we were asked to pay 500 PHP. It’s a small difference, but honesty matters and would likely be rewarded with tips. Some alcohol options were unavailable, which limited choices. When I asked if a cocktail could be made using local rum or whisky instead of brandy, the request was refused without much explanation. When the drinks arrived, most of our group felt they lacked alcohol and tasted more like juice. On a positive note, dinner at the poolside restaurant was enjoyable. There was live music creating a great atmosphere, the food was nice, and the bartender there was very helpful. After we mentioned the issue with the cocktails, he listened, took note, and made sure the next ones were much better. The location itself seems like it has seen better days. Around the pool area, some wooden planks need repair, with nails sticking out that could be a safety hazard. Overall, a mixed experience with strong service at reception and restaurant, but improvements needed at the pool bar and maintenance."

"The hotel is fairly new, clean and with a nice pool area. The staff is attentive and helpful. You can book all tours directly with reception. The room is spacious and comfortable. However, the air con has some very strong lights which blink overnight, disturbing your sleep. The roosters next door were also a natural alarm clock we did not want to have in our holidays. Although fresh, the buffet breakfast was more like a continental type and could have a bigger variety of western food including cheese and cold cuts. Lastly, the shuttle times to the city and Lio beach were very limited (once in the morning and once in the evening), so we had to pay for a Tuc-tuc to get to those places nearly every time; it would be great if the shuttle ran every hour for guest convenience. Overall it was a great stay."

"Nice place to stay, staff are excellent. Definitely would stay again"

"The view from the suite is fantastic ,you can see the ocean , mountains and forest while you are in the bed. Staff are so nice .:)"

"10/10 hotel Service is excellent Staff is nice and always helpful Hotel is clean and very comfortable to stay in Breakfast is amazing in the morning Location is walking distance from Lio beach with a whole bunch of other restaurants. If you want to travel to town, they will set up a ride for you"

"Best vacation we have so far staff are amazing the rooms, view and food are phenomenal"

"X"

"Very friendly staff, very good breakfast buffet and nice view of the bay from the pool. Rooms were very clean and cold A/C."