Cari Hotel di Sri Lanka

"The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They...

"Hotelanlage ist schön. Das Personal ist sehr freundlich. Außer an der Rezeption wurde man ignoriert als man als voll zahlender Gast auf einem Sofa schlafen sollte. Im Kids Club war gelegentlich jemand da, kam man aber mit einem Kind wurde sich nicht gekümmert. Das Essen war schlecht. Viel frittiertes, viel Reis, wenig Auswahl. Wir haben kaum etwas gegessen. Am Pool durfte ich an meinem Geburtstag kein Getränk zusammen nehmen. Kinder sind nicht erlaubt. Okay. Aber es geht freundlicher. Meine...

"Clean room, friendly staff, great food"

"The selection for their morning breakfast buffet is very varied. The staff is busy during rush hour; they seem overwhelmed at times. Their housekeeping standards cannot match those of their properties in Hong Kong or mainland China. The Chinese restaurant Shang Gong is one of the best in the country, and its staff is very attentive and courteous. "

"Perfect "

"We stayed there for Eight days. It was great experience with old world charm and modern amenities. Rooms were very clean; Staff was very friendly and polite. Specially the "Verandah" staff was very attentive, and Breakfast and dinner was great with ever changing menus. It is unfair to mention few names as a complement because it is injustice done for others who served us with great care and friendliness. As a whole our stay was memorable. We will definitely stay at Galle Face Hotel on our next...

"Breakfast was not good and staff was not trained well. Also guests need to learn table manners !!!"

"Beautiful property. Well maintained. Appreciated the nature walk and yoga sessions. The thermal pool was great. However very poor value for money. The Sri Lankan food was bland and the food left much to be desired for. Although the food was well presented the flavours were lacking. No menus options, very limited juice options, most things are chargeable. Nothing was really offered. Staff responded to requests but had to ask for everything. Was disappointed. "

"grate stuff - nice food and clean room with good view to garden "

"Auf den ersten Blick ein Luxuriöses Hotel beim genaueren betrachten leider das komplette Gegenteil. Das Hotel ist sehr in die Jahre gekommen, überall sind Schimmelflecken auf der Tapete zu finden bzw. ist diese an diversen Stellen bereits kaputt. Der Fußboden ist abgenutzt und in den Ecken ist Schimmel zu finden. Die Fenster am Gang wurden gefühlt seit monaten nicht mehr geputzt und auch die Abflüsse weißen Schimmelspuren auf. Im Zimmer ist ein modriger Geruch wahrzunehmen der ohne einschalten...

"Great service, hotel staff are always there to assist you."

"This is a truly stunning hotel in a beautiful location. The staff look after you impeccably throughout your stay and are clearly very proud of their workplace and Sri Lanka itself. "

"The hotel is nice but for a hilton could be better. We stayed here at the start and end of our holiday . It was a nice place to start but on our return we had a very smelly room which stank of stale smoke even though it was a non smoking room. We asked it to be fixed which it was not. The reception stuff were not as friendly compared to staff at other hotels in sri lanka and generally sri lankan people."

"Relaxing"

"Rooms are small, half the size of other 5 star hotels. Bathroom is tiny, hardly any space. Hot water tends to run out after 10 minutes. Very unusual for a hotel of this reputation. Expedia also promised a $50 voucher for VIP access when I purchased the room. The hotel said this was not communicated to them, and Expedia said they cannot honour after I arrived at the hotel. Won’t be booking with them again. The only good thing was the beach was close to the hotel and easy access. Staff were...

"Alle im hotel waren super nett, lage das hotels is fantastisch"

"What I liked the most was the view from room. The hotel needs a good renovation. Loved the decore in the room. Needs to be more generous with the towels etc. always some towel is missing. As for the food it was good but all the sambals need attention. The chefs need to learn how to make a good lunumiris, seen sambal etc. Wattalappan fantastic. Oat porridge not ok. Fruit selection ok but no mango. How about some original sinhalese sweets. Kevun, thalaguli, arsmi, kokis kaludodol?"

"Great "

"magnifique "