Cari Hotel di Tours Métropole Val de Loire

"I was incredibly disappointed with my recent stay. On a day when the outside temperature hit 103°F, the air conditioning in my room completely failed to work. While staff did eventually bring up a fan, it did very little to cool the room down, making it nearly impossible to sleep. To make matters worse, a staff member came to inspect the unit and dismissively claimed it was "working," despite the room remaining stiflingly hot. On top of the unbearable room temperature, the amenities were...

"The property overall is beautiful and the staff were all very helpful. Unfortunately our room did not have a mini refrigerator which is unusual for a 4 star hotel and when I booked I thought all the rooms came with one but I was informed not ours, which was very inconvenient. The pool area is lovely but there are no pool towels readily available and they frequently run out when they were requested. The furniture around the pool under the gazebo needs replacing and cleaning. I feel the...

"Very convenient for a stop over on the way from Spain to UK. Plenty of parking. Very friendly and helpful reception staff. Clean room had all the basics needed for a stay."

"Clean convenient,, friendly, professional and artistic. The hotel easily exceeded my expectations. Easy to recommend."

"The parking is not owned by the hotel, but is directly adjacent to it with an elevator that comes up to the front door of the hotel. Overall, an excellent experience in a very good area of town close to lots of restaurants I would stay there again."

"Beau domaine dans un cadre agréable. Mais qui a malheureusement montrer plusieurs limites sur une période de forte chaleur : pas de climatisation dans la chambre, manque de parasols autour de la piscine. Des ventilateurs ont été mis en chambre, nous avons apprécié, mais malheureusement pas suffisant pour passer une nuit correcte au vue des chaleurs. Un peu déçu par l’entretient des espaces extérieurs. Les photos du domaine donnent une impression très soignée qui ne correspondait pas tout à fait...

"Excellent room with a view of the Loire, house-keeping were great every day, though the carpet was stained and needed more cleaning than expected of housekeeping. Breakfast was too often a daily disaster, this hotel needs to purchase more forks and more glassware, it was too often usual t9 need to eat Breakfast with a knife and dessert spoon as there were no forks, and to have orange juice in a coffee mug as there was no available glassware."

"The location was excellent, walkable to many restaurants and to the train station. The rooms were well-appointed and clean. The pool is small but in the heat-wave temperatures was an amazing area to cool down and relax."

"Personeel zeer vriendelijk, parkeren is er een luxe vlak voor het hotel , kamer zeer schoon . Ontbijt perfect maar het avondeten bezorgt door een traiteur beviel ons minder . We hebben dat gemeld en er werd gevraagd welk punt kon verbeteren , er werd ook een compensatie aangeboden voor het ongemak."

"Super location. Lovely spacious room. Nice decor."

"I don't usually write reviews but Morgan was so helpful I had to write one. We arrived with 2 young children who had just had a long ferry and car journey and needed to move! She was so accomodating, patient and helpful with us all while she was giving us local recommendations and answered all our questions. She also provided us some milk for the children in the evening when we couldn't get any from the shop. Thank you! The breakfast was also very good."

"A beautiful hotel that was clean, close to both the main attractions and the train station, and had a very friendly staff. It was beautifully decorated and maintained."

"EIn wirklich außergewöhnliches Erlebnis in einem kleinen Paradies mitten in einem Park, mit freilaufenden Hühnern und Pferd. Supernettes Personal und klasse Essen vom Hausherrn zubereitet!"

"Todo muy bien, excelente ubicación, tamaño de la habitación y limpieza. Únicamente considerar que no hay elevador y para llegar a la recepción tienes que subir como dos niveles con maletas."

"Guter Standard. Parkplätze vorhanden, aber etwas eng. Innenstadt in 30 min. zu Fuß zu erreichen. Gutes Frühstück mit hochwertigen Produkten."

"A stunning hotel with a wonderful staff, just lacking some attention to details to place it at a solid Four star level - in the lobby: a/ sofas cushions could use some reupholstering, 2/ fresher flowers bouquet, and 3/ a thoughtful music playlist would elevate the first impression! Better quality viennoiseries and bread @ breakfast also expected to elevate the standing"

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"More suited to the business traveller who is passing through than a tourist. Adequate facilities and polite and friendly staff. Would benefit from a refresh as rooms tired and in need of love and attention."

"Espace de rangement vraiment très restreint (une planche et 5 cintres) petit déjeuner très pauvre, wifi non disponible durant tout le séjour, propreté de la table de repassage et du micro-ondes libres service pas au point, un matelas sale (taches non connus) Point positif : l’hôtel est à moins de 5 min de la gare; le service de nettoyage a bien nettoyer les surface"